Game Freezes On Opening Mail

DukeCybran · March 12

RN I'm troubleshooting this issue. It may have something to do with some addon.
Postmaster excluded.

If anyone has encountered this same problem, your info is welcome.

DukeCybran · March 12

Update: I disabled all my addons but the issue persists.

ZOS_Icy · March 12

Greetings,

This thread has been moved to the PC Technical Support section, as it is better suited there.

Thank you for your understanding.

ZOS_Bill · March 13

@DukeCybran

Did this issue start after Update 41?

To start, we recommend going through the troubleshooting below and see if that helps with this freezing issue.

What do I do if ESO is crashing with the error "ESO has stopped working"?

DukeCybran · March 15

Actually, this has something to do with my anti-virus software. I disabled it and the game now runs fine. Thank you all the same.

ZOS_Bill · March 20

We appreciate the update regarding this game freezing issue. As the OP indicates the game is running fine after disabling AV software, we will go ahead and close the discussion.