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https://forums.elderscrollsonline.com/en/discussion/683901

Cant get to Customer selection screen

Oronoc
Oronoc
Soul Shriven
I have not been able to get into eso since the recent update . it times out or says to check my internet connection. I never make it to the customer selection screen. What can i do to get back in? I have already run a repair on game and restarted steam.
  • wilykcat
    wilykcat
    ✭✭✭✭✭
    Can't access the customer support screen in the game..there is also a customer support website.

    https://help.elderscrollsonline.com/#en/home
    Edited by wilykcat on 28 August 2023 13:14
  • ZOS_Kraken
    ZOS_Kraken
    admin
    Hello @Oronoc If you are still getting a connection time out, you can follow the trouble shooting steps located HERE. If that does not help you resolve the issue, please make a ticket and SUPPORT would be happy to help.



    Staff Post
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