Maintenance for the week of October 13:
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
https://forums.elderscrollsonline.com/en/discussion/683901

Is there any technical support can help me restore I deleted character?

DecentGnostico
Hello, I submitted numerous tickets trying to restore a deleted character, but I've yet to receive a single response. Is there anyone who can help me can I move on?

Best Answers

  • ZOS_JesC
    ZOS_JesC
    admin
    Greetings, if you have access to your ticket number I can check the status of your ticket. I would advise however, to refrain from opening multiple tickets. Duplicate tickets will result in your other tickets being closed.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
    Answer ✓
  • ZOS_JesC
    ZOS_JesC
    admin
    DecentGnostico, I can confirm your ticket is still active and open. Currently the support team is experiencing a large number of tickets due to the launch of Summerset and the E3 showcase, we ask for your patience and a support agent will reach out as soon as they are able.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
    Answer ✓
  • ZOS_JesC
    ZOS_JesC
    admin
    No problem at all, I'm going to close this thread for now.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
    Answer ✓
  • DecentGnostico
    @ZOS_jesC hello, I in fact do have my ticket.#180628-000917
    Edited by DecentGnostico on 28 June 2018 14:45
  • DecentGnostico
    @ZOS_jesC Alright sweet, thank you for responding! I just need a confirmation that I didn't need to send a new ticket.
This discussion has been closed.