Booted to Login Screen

Johaylons · August 11

Hello! Today I was doing a battleground with my brother, and during fight, we BOTH got kicked out to the login screen with no errors visible on the screen. When we logged in, we were out of the battleground.

Has anyone experienced this?

ZOS_Phoenix · August 11

@Johaylons

If you continue to experiencing such disconnects with no error, please try the steps here, as they should help ensure a more stable connection with our servers.

Johaylons · August 11

I will try. Thanks!

ZOS_Bill · August 13

@Johaylons

Please keep us updated on whether the troubleshooting helps out!

Johaylons · August 14

Hello again!

Honestly I wasnt able to figure out how to add the ports listed on the link given. I opened my router options but I got lost there, hehe. So I reset my modem.

I dont know if my issue was a 1 time thing or not, but after resetting my modem, I havent had the same issue again.

Thanks for checking

ZOS_Bill · August 14

We appreciate the update and we're glad to hear back that resetting the modem helped out. With the issue now resolved this thread will be closed.