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Error Message 4.4 - crash at game launch after todays update (solved)

Kisakee
Kisakee
✭✭✭✭✭
After todays update my game crashes right after clicking on Play in the launcher, after trying again it tells me that my game crashed and that it needs repairs:
szw897424laj.png

After hitting repairs and running to 95% it tells me that it doesn't have the right to create a folder:
zb06e5xuwtpu.png

Starting the launcher with admin rights didn't help, any tips? And i really don't want to uninstall and reinstall as this would take more than a day.
Edited by ZOS_Volpe on 9 July 2024 21:12
I'm but a sarcastic beef jerky. Irony and cynicism are my parents. You've been warned.
  • Kisakee
    Kisakee
    ✭✭✭✭✭
    For whatever reason the launcher tries to create this folder:
    gcafmcn5cmvi.png

    It's always empty and the error message stays the same.
    I'm but a sarcastic beef jerky. Irony and cynicism are my parents. You've been warned.
  • goboltz
    goboltz
    ✭✭✭
    If Microsoft One Drive is running, Kill it ! There's a issue where some of the game files in your Documents folder are trying to get Synced , so it locks them , then the launcher can't use them. See if that helps, If so, keep it off or add an exception to make it not look at those folders.
    Another Possibility is your AV might do it too ! Stop both, delete the folder it's trying to make & then try again . . .
    Hope this helps.. Cheers !
    [PS5] [NA] [EP] - "Cheese for Everyone" !
  • Kisakee
    Kisakee
    ✭✭✭✭✭
    goboltz wrote: »
    If Microsoft One Drive is running, Kill it ! There's a issue where some of the game files in your Documents folder are trying to get Synced , so it locks them , then the launcher can't use them. See if that helps, If so, keep it off or add an exception to make it not look at those folders.
    Another Possibility is your AV might do it too ! Stop both, delete the folder it's trying to make & then try again . . .
    Hope this helps.. Cheers !

    You're a god send, it was the Anti Virus. Thanks a lot!
    Edited by Kisakee on 9 July 2024 18:42
    I'm but a sarcastic beef jerky. Irony and cynicism are my parents. You've been warned.
  • ZOS_Volpe
    ZOS_Volpe
    admin
    Hello,

    Since the issue has been resolved, we went ahead and closed this thread. We have also moved it to PC Tech Support, if anyone else may need assistance.

    Thank you for your understanding.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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