Maintenance for the week of November 10:
• PC/Mac: NA and EU megaservers for patch maintenance – November 10, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: NA and EU megaservers for patch maintenance – November 10, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Why am I being asked for a code to login after being idle for too long?
FlopsyPrince
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I got logged out for being idle for too long (PC-EU).
It then prompted me to enter an emailed code so I could login. Using the code I got failed multiple times and now I have to wait at least 10 minutes to try again, though the prompt said to try 24 hours later. Why a full day before I can access my account from the same place I have been using all day?
I think this is a PC-EU problem because I just logged into PC-NA without any problems. I may miss some rewards today, but not much I can do about that.
Edited by ZOS_Bill on 6 June 2024 18:31 It then prompted me to enter an emailed code so I could login. Using the code I got failed multiple times and now I have to wait at least 10 minutes to try again, though the prompt said to try 24 hours later. Why a full day before I can access my account from the same place I have been using all day?
I think this is a PC-EU problem because I just logged into PC-NA without any problems. I may miss some rewards today, but not much I can do about that.
PC
PS4/PS5
PS4/PS5
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NoSoup✭✭✭✭✭Do you use a VPN or have a non-static isp?Formally SirDopey, lost forum account during the great reset.....1
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jaekobcaed✭✭✭I've noticed this can happen with VPNs as NoSoup implied. If you're using a VPN and the VPN supports split tunneling, try excluding ESO from it.Isachar Daerenfel of Alinor, Psijic Sage, Master Wizard of the Mage's Guild and heir to the Daerenfel Trading Co.
TES megafan since Morrowind
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TaSheen✭✭✭✭✭
✭✭✭✭✭If you enter your password wrong, you get that sort of error/email/prompt.______________________________________________________
"But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West
PC NA, PC EU (non steam)- four accounts, many alts....0 -
FlopsyPrince✭✭✭✭✭
✭✭✭If you enter your password wrong, you get that sort of error/email/prompt.
No I did not. I cut and pasted it in as I always do, from my password manager.
I entered the exact code in the emails.
Note that I was not prompted when I went back about an hour later, so something is messed up in the system that can give this result at times.PC
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ZOS_BilladminFor continued issues when using the access code, please see our FAQ for help linked below.
What should I do if the Access Code when logging in isn't working?The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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FlopsyPrince✭✭✭✭✭
✭✭✭For continued issues when using the access code, please see our FAQ for help linked below.
What should I do if the Access Code when logging in isn't working?
It was not a true error, but one related to the general access problems at the time, at least in my case. It went away in about an hour and no code was needed.PC
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ZOS_BilladminWe are glad to hear back that the issue with logging in finally went away. The thread will now be closed since this issue has been resolved.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.