cant get daily reward and the last reward is locked

evymyu233 · March 2

Yesterday I logged in and got two crates.today when i want to get reward,it shows that there are still 0 minutes left,then i log out and log in,It turned into 24 hours.and the 30 day reward is locked.i think its a bug for people who have dlc.

if zos dont fix it,I'm afraid I won't be able to get any rewards for this month.
@ZOS_KaiSchober @ZOS_Bill @ZOS_GinaBruno

evymyu233 · March 2

The same thing happened to guild mate who already have dlc

ldzlcs065 · March 2

same here

evymyu233 · March 2

TruthSeeker · March 2

Same here. I have Orsinium so my character cannot claim today's reward. I didn't even have to log out and in again for the clock to change - it was initially 0 but currently reads 23h 11m and dropping.......23h 0m....

Please fix this zos.

My character has not received her hireling emails this morning either. I have a feeling this is no coincidence but rather a software glitch connected to the daily rewards clock resetting. I will know more as I cycle through my characters now.

ClericPro · March 2

And that's why I'm not surprised at all?

TaSheen · March 2

@ZOS_Kevin.... this needs to be fixed. Not right....

ZOS_Kevin · March 2

Thanks for bringing this to our attention. We see your posts about issues with claiming the Orsinium DLC for day 2. We'll notify our teams and look to start an investigation.

ZOS_Kevin · March 2

evymyu233 wrote: »

Yesterday I logged in and got two crates.today when i want to get reward,it shows that there are still 0 minutes left,then i log out and log in,It turned into 24 hours.and the 30 day reward is locked.i think its a bug for people who have dlc.

if zos dont fix it,I'm afraid I won't be able to get any rewards for this month.
@ZOS_KaiSchober @ZOS_Bill @ZOS_GinaBruno

What megaserver are you playing on? @evymyu233

Ugrak · March 2

TruthSeeker wrote: »

My character has not received her hireling emails this morning either. I have a feeling this is no coincidence but rather a software glitch connected to the daily rewards clock resetting. I will know more as I cycle through my characters now.

Hireling emails came through as normal, but the daily reward is experiencing the same bug as described in this thread.

The_Boggart · March 2

Locked reward as described steam 🇬🇧

ZOS_Kevin · March 2

Hi all, for those running into an issue claiming the Orsinium DLC for day two, can you please note the following for me.

Platform you're playing on
What megaserver are you playing on?
Did you claim day one rewards?

rioichi4 · March 2

PC EU says I claimed the reward today, but I did not.

Adremal · March 2

ZOS_Kevin wrote: »

Hi all, for those running into an issue claiming the Orsinium DLC for day two, can you please note the following for me.
Platform you're playing on

What megaserver are you playing on?

Did you claim day one rewards?

PC
EU
Yes

Same exact issue as the others who posted

evymyu233 · March 2

ZOS_Kevin wrote: »

Hi all, for those running into an issue claiming the Orsinium DLC for day two, can you please note the following for me.
Platform you're playing on

What megaserver are you playing on?

Did you claim day one rewards?

steam pc eu,I received the reward for the first day.

BenTSG · March 2

Ah, so this isn't just me experiancing this then. I'll throw my name here too, I'm on PC/EU

TruthSeeker · March 2

Ugrak wrote: »

TruthSeeker wrote: »

My character has not received her hireling emails this morning either. I have a feeling this is no coincidence but rather a software glitch connected to the daily rewards clock resetting. I will know more as I cycle through my characters now.

Hireling emails came through as normal, but the daily reward is experiencing the same bug as described in this thread.

My other characters are all receiving their hireling emails so far. I will load the character that did not receive them after I complete the cycle to see if she now has them.

I am on PS4.

ClericPro · March 2

ZOS_Kevin wrote: »

Platform you're playing on

What megaserver are you playing on?

Did you claim day one rewards?

PC
EU
Yes

LunaFlora · March 2

ZOS_Kevin wrote: »

Hi all, for those running into an issue claiming the Orsinium DLC for day two, can you please note the following for me.
Platform you're playing on

What megaserver are you playing on?

Did you claim day one rewards?

- PlayStation 5.
- EU, has the issue with Orsinium collected
- NA, can't check yet but has it unlocked via ESO Plus so will likely also get the issue
- yes i claimed day 1 rewards.

lord_Crull · March 2

ZOS_Kevin wrote: »

Hi all, for those running into an issue claiming the Orsinium DLC for day two, can you please note the following for me.
Platform you're playing on

What megaserver are you playing on?

Did you claim day one rewards?

PC
EU
Yes

Stefirex · March 2

PC EU Granted, I already own Orsinium.

ZOS_Hadeostry · March 2

Hey there,

Due to there already being a thread discussing Daily Login Rewards–March 2024, we are going to close this down so that you may continue the discussion here.

Thank you for your understanding.