Trouble with Steam?

AngryOldMan · February 17

The game cant establish connection with Steam, so I cant log in atm. Im on PC EU. Anyone else experiencing this?

ZOS_Kraken · February 17

@AngryOldMan Are you getting an error message?

AngryOldMan · February 17

Got the message "Unable to connect with Steam". After 5th time with that message I tried to switch to NA-server and suddently I logged in on NA. When I switchet back to EU I was able to log in after being queued for 5 seconds

prof_doom · February 17

Same on US NA server.

Login Error:
Unable to initialize connection Steam. Please ensure the game was launched through Steam or try again later.
Steam seems to be up, and yes, I did launch it with Steam.

ZOS_Kraken · February 17

We do have some troubleshooting steps for this issue located here:

LOGIN ERROR: UNABLE TO INITIALIZE CONNECTION TO STEAM

Logos · February 17

ZOS_Kraken wrote: »

@AngryOldMan Are you getting an error message?

I'm getting the same error message, have gone through the steps and more and I still get it. It's the first time it has ever happened to me.

ZOS_Kraken · February 17

If you are still having the issue, you will contact Support for further assistance.

WaywardArgonian · February 17

Getting the same issue, both PC/EU and PC/NA. Tried the steps mentioned in the article linked but I can't get it to work.

illusiouk · February 17

Can't log on, same issue. Tried the support page and the offline method. Still no luck.

Logos · February 17

Fully restarting the PC worked for me and a friend that was having the same issue.

M1SHAAN · February 17

I also have been having this issue the last ~day or so, I'm on PC NA. However for me it's intermittent and sometimes just trying to log in again fixes the issue.

Punitio · February 17

I have the same issue, unnable to connect to steam it says.

Punitio · February 17

Just tried restarting the PC and it won't work, this is still happening. PC-NA.

Jacozilla · February 17

None of the support help article fixes this issue - https://help.elderscrollsonline.com/#en/home#home-web-assist

Online, offline, restart steam and entire computer. Reset router, every other online connection works (browser, games, other game networks.

Seems the real issue is with ZoS, not Steam or some connection issue. Proof of this is easy - I have 2nd account that was not purchased through steam, and can manually login just fine (using the standalone, non-steam launcher).

Unfortunately, my primary account via Steam is completely locked out.

Celldweller · February 17

I'm having same problem. I'm located in Europe but play on NA.

snailbrick · February 17

I'm on NA and having the same problem. I've played for years and never had this message. I haven't made any changes to my pc.

Unable to initialize connection Steam. Please ensure the game was launched through Steam or try again later.

I also launch through steam every time I play.

Kantuuka · February 17

Same here - EU

TagCdog · February 17

I'm getting the same Steam connection issue on PC NA. Troubleshooting steps (including repair), PC reboot, etc... have not resolved the issue.

Starlight_Knight · February 17

Same issue for me, ive updated graphics and restarted PC and still the same thing, also tried a bunch of other things like running as admin and going offline and online again etc. ( as some old posts recommended )

valenwood_vegan · February 18

Yep same problem here on PC/NA. Other functions in Steam are working just fine though, seems something's breaking down between them and eso.

ZOS_Hadeostry · February 18

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's about troubleshooting on the PC platform.

Thank you for your understanding

Aleris · February 18

i am having the same problem right now!!

TagCdog · February 18

Just posting an update, my Steam worked again last night but I am getting the connection error again. Luckily I have a normal install too and can just switch to that but this seems to be impacting a lot of people.

Athanas35 · February 18

Cant log in on steam
Unable to initialize connection Steam

Beavisaur13 · February 18

Reminder that ppl like me with a older copy of Eso, can launch the game from steamlibrary: steamapps: common: Zenimax online: The Elderscrolls online: game: client: Eso64

ZOS_Bill · February 20

@AngryOldMan

Is anyone still running into these Steam login issues today?

valenwood_vegan · February 20

Hey thanks for responding @ZOS_Bill - the problem has been resolved for me. It was bad from Feb 17 - 18, but have had no trouble logging in since then.

AngryOldMan · February 20

Steam is working fine again. Thanks for responding

ZOS_Bill · February 20

Thanks for the updates everyone!

With this issue being resolved for the OP, we will now close the thread from further posts.

ZOS_Kevin · February 20

Thanks for all of the follow up here, everyone. Appreciate it.