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Crash on clicking Play
Reiisha
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The game won't start, at all. I get the Bethesda logo, but it crashes immediately after that. Sometimes it doesn't even finish that short movie.
Steps taken:
- Deleted ESO folder in my documents
- Deleted ESO folder from appdata/local
- Updated graphics drivers
- Made sure DPI was at 100% (why would this crash the game!??)
- set both the launcher and game exe to run as admin
- reinstalled the game
- repaired the game from the launcher
Running W10 22H2. No addons whatsoever. Nothing else running either. I'm using the ESO launcher directly, not the steam version.
Nothing running AV wise except windows defender, which did not detect ESO as problematic. I excluded the ESO folder anyway, no luck.
Checking the event viewer it doesn't say much, aside from Exception code: 0xc0000005 - Which would point to a multitude of things, none of which is applicable in this case however:
Faulting application name: eso64.exe, version: 1.0.0.1, time stamp: 0x657a3f0d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x323c
Faulting application start time: 0x01da3c5c5a134b24
Faulting application path: G:\Elder Scrolls Online\The Elder Scrolls Online\game\client\eso64.exe
Faulting module path: unknown
Report Id: 8a81a569-b996-40e8-aead-73422fd8ddac
Faulting package full name:
Faulting package-relative application ID:
It's the only game which is giving me issues at the moment. If it was a general issue i'd be seeing it in more games. This leads me to believe one of the included dll's is messing up.
Edited by ZOS_Phoenix on 1 January 2024 05:00 Steps taken:
- Deleted ESO folder in my documents
- Deleted ESO folder from appdata/local
- Updated graphics drivers
- Made sure DPI was at 100% (why would this crash the game!??)
- set both the launcher and game exe to run as admin
- reinstalled the game
- repaired the game from the launcher
Running W10 22H2. No addons whatsoever. Nothing else running either. I'm using the ESO launcher directly, not the steam version.
Nothing running AV wise except windows defender, which did not detect ESO as problematic. I excluded the ESO folder anyway, no luck.
Checking the event viewer it doesn't say much, aside from Exception code: 0xc0000005 - Which would point to a multitude of things, none of which is applicable in this case however:
Faulting application name: eso64.exe, version: 1.0.0.1, time stamp: 0x657a3f0d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x323c
Faulting application start time: 0x01da3c5c5a134b24
Faulting application path: G:\Elder Scrolls Online\The Elder Scrolls Online\game\client\eso64.exe
Faulting module path: unknown
Report Id: 8a81a569-b996-40e8-aead-73422fd8ddac
Faulting package full name:
Faulting package-relative application ID:
It's the only game which is giving me issues at the moment. If it was a general issue i'd be seeing it in more games. This leads me to believe one of the included dll's is messing up.
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Reiisha✭✭I can't seem to edit my post: Running it in compatability mode for W7 or W8 doesn't work either.0
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SilverBride✭✭✭✭✭
✭✭✭✭✭To edit an original post we need to click the gear symbol at the end of the subject line.PCNA0 -
Reiisha✭✭Issue found. Turned out to be MSI Afterburner. Apparently it can't be running at the same time as ESO.1
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ZOS_PhoenixadminThank you very much for the update! Since this issue has been resolved, I will go ahead and close out this thread.1
This discussion has been closed.