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Can't login to either of two accounts

Ulfson
Ulfson
✭✭✭
I have two accounts and both are failing to login with the username or password incorrect message. I can login to the website and everything looks normal.
Is this due to a server problem or do I need to start a ticket for recovery of both accounts?
Edited by ZOS_Phoenix on 19 November 2023 20:27
  • Ulfson
    Ulfson
    ✭✭✭
    And then a miracle happened. After multiple attempts for two hours I can log in.
    If anyone at ZOS helped me, thank you.
  • ZOS_Phoenix
    ZOS_Phoenix
    admin
    Thank you very much for the update! As this issue has been resolved, I will go ahead and close out this thread.
    Staff Post
This discussion has been closed.