As you see on screenshot the quest pointer directs properly to a doors up the Cliff when I'm on the bottom, but after I reached that platform or the wooden bridge above, the quest pointer showed me the way back into the grotto tunnels.
I found the Walks Softly standing near the doors and when I enter the doors the quest followed properly.
It's just misleading with the pointers, first time doing this quest I turned back and went into the tunnels then again reached the top to the doors, just to find the issue repeating again and again.
Edited by ZOS_Icy on 22 October 2023 15:41 PC EU (PL): 14 characters. ESO player since 06.08.2015. Farkas finest quote: "Some people don't think I'm smart. Those people get my fist. But you, I like."