Can´t open game because I can´t choose the server (need help)

mercer_cap · August 2023

The problem is:
I am using the new beta launcher. While it comes with a few problems (like hideous enourmous size font hurting your eyes), it also disabled me from launching the game. It disabled me from launching the game because there is only one server available (PTS).

How did this happen:
I "upgraded" to the beta launcher.

Why did this happen:
I was in a vet raid while my game crashed. While trying to log back in I got multiple errors, but error 201 stuck. I restarted my PC and there was still error 201. IDK what I did, but I was clicking around looking to solve the problem and apparently I downloaded the new beta launcher. It updated it, and the current situation is that I can only choose the PTS server as a possible server to play on.

Does anyone know how to fix this?

TaSheen · August 2023

Maybe see if any of the posts here can help?

https://forums.elderscrollsonline.com/en/discussion/632782/new-eso-launcher-testing-and-launch-plan-pc-and-mac/p1

I'm not using it, but I didn't know it had been deployed to any of the live servers as yet.

freespirit · August 2023

I don't know how to fix it but in the short term have you tried loading in via the eso64.exe file?

Tandor · August 2023

Judging by the opening official post in that thread, you haven't downgraded the beta launcher as required in order to play the game.

SeaGtGruff · August 2023

^^^ This.

I haven't tried the new launcher yet myself, but I did read the announcement about it when I heard about it, so I know that it's only for the PTS right now, and in order to get back into the live servers you must downgrade from the new beta launcher back to the current live launcher.

In fact, that's the primary reason I decided not to give the beta of the new launcher a test spin-- the requirement that you need to upgrade the launcher to test it with the PTS, then downgrade it to play on the live servers again.

Grizzbeorn · August 2023

You only have the option to choose PTS as the server because that is the only server on which the beta launcher currently exists.

The beta launcher has not been deployed to the live servers yet.

mercer_cap · August 2023

Downgrading to the normal launcher was the solution. The errors which made it impossible to login (for like 15+ min) were also gone.

Thanks all for the replies.

Oh, and if someone from ZOS read this: please reduce the text size to something readable.

ZOS_Icy · August 2023

Greetings,

This thread has been moved to the PC Technical Support section, as it is better suited there.

Thank you for your understanding.

ZOS_Bill · August 2023

With the OP resolving their issue by downgrading the ESO launcher, this thread will now be closed from further comments.