Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
no email code?!
Huggernaut
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came back after being gone for many years to check out the arcanist class. bought the expansion, added 3 months of sub time to my account, all that without a hitch ...
I try to login to the game to get blocked by some silly access code screen that says they emailed me a code in order to get into the game (PLEASE DEVS STOP DOING THIS NONSENSE! & just add a proper 2 factor authentication to the game) ... only I never got any email so I can't even log in to the game I just dropped 170 bucks on, which seems absurd to me.
I even went back to my account page, tried changing the email address associated with my account & tried logging in again ... still nothing.
Tried adding elder scrolls email address to the safe sender list & making them a contact ... tried logging in again ... so no email code!!!!
opened a ticket with support ... still no reply.
what the heck do I need to do in order to get into this game?! send smoke signals?
Edited by ZOS_Bill on 25 July 2023 21:47 I try to login to the game to get blocked by some silly access code screen that says they emailed me a code in order to get into the game (PLEASE DEVS STOP DOING THIS NONSENSE! & just add a proper 2 factor authentication to the game) ... only I never got any email so I can't even log in to the game I just dropped 170 bucks on, which seems absurd to me.
I even went back to my account page, tried changing the email address associated with my account & tried logging in again ... still nothing.
Tried adding elder scrolls email address to the safe sender list & making them a contact ... tried logging in again ... so no email code!!!!
opened a ticket with support ... still no reply.
what the heck do I need to do in order to get into this game?! send smoke signals?
1
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wiulax58✭✭I am having the exact same problem right now. Never got an email with the access code and customer support tickets have not been responded to. This is complete horse crap.2 -
Huggernaut✭✭✭✭yup this is going on 48hrs for me with the same BLEEPING problem!
Customer support contacts me & COMPLETELY IGNORES everything I wrote & just cuts & pastes the same stupid message without reading anything, so nothing ever gets fixed!!!
I am flippin livid at the moment!1 -
Huggernaut✭✭✭✭vlaskov1tz wrote: »This only happens when you type wrong password, so shape up, lads.
<snip> (# that was actually the problem!!! sad that I get more help & support from some random forum user than I get from the actual flippin company!!
Thanks Vlaskov!
<Edit for minor profanity>Edited by ZOS_Bill on 25 July 2023 21:460 -
Huggernaut✭✭✭✭also P.s. why the hell doesn't the game TELL ME I am typing in the <snip> wrong password!!?!??! I haven't played the game in like 5 years, so it's not I just have that info right on the tip of my tongue ya know!
<Edit for minor profanity>Edited by ZOS_Bill on 25 July 2023 21:470 -
ZOS_BilladminAs the OP has been able to resolve their access code issue, we will now close this thread from further discussion.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.