Fix your servers

HidesInPlainSight · July 2023

ESO has the worst server performance I have ever seen in a game.

Ive had better server performance during an active DDoS in other games.

SimonThesis · July 2023

Eso has always had poor server performance, It was great during the first few weeks after new servers but then performance dropped back down to preupgrade levels.

Zama666 · July 2023

I thought Microsoft owned Zenimax.

Azure?

SaffronCitrusflower · July 2023

Zama666 wrote: »

I thought Microsoft owned Zenimax.

Azure?

Yes, MS owns ZOS, but they don't play any kind of role what so ever in ZOS management.

No, ESO is not on Azure servers. We all hoped that might happen, but it never did.

ZOS_Hadeostry · July 2023

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it deals with tech.

Thank you for your understanding

SimonThesis · July 2023

Not a single post in this thread was asking for technical support, just another unfavorable topic that has been moved to an obscure place in the forums.

wilykcat · July 2023

I agree with the moderator on this one👍.
It's about servers. Technical stuff in general also belongs in technical support. Both hardware and software issues too.

I also agree on that eso needs to get upgraded servers with higher performance and that are very efficient. Then we can all play with 25ms ping instead of the typical eso 100ms ping.

Fps is not server based. It's based on your personal computer's hardware and drivers. Also the in-game fps settings.

Ragnarok0130 · July 2023

SimonThesis wrote: »

Not a single post in this thread was asking for technical support, just another unfavorable topic that has been moved to an obscure place in the forums.

Especially since the concept of technical support implies that it's something the player can fix with proper information, guidance, and support. We can't fix your servers ZoS no matter how many times the player base has fixed your BGS single player TES games.

Tandor · July 2023

SimonThesis wrote: »

Not a single post in this thread was asking for technical support, just another unfavorable topic that has been moved to an obscure place in the forums.

Agreed, there was no need to move it. As an entirely negative post with no constructive elements it should have been closed or just deleted.

Avantare · July 2023

I've been gaming online since before Quake, I am also a geek whose hobby happens to be computers and gaming, so I have to absolutely disagree that this is a ZOS issue.

Ask yourselves these questions as any of them can have an impact on your gaming.

1) What's your current method of connectivity? Cable, satellite, fiber, (DSL, dial-up, lol)
2) What service\speeds are you getting from your provider?
3) How far are you from the ESO servers?
4) How many hops between you and the servers?
5) What's the weather like at your location?(Low impact, but bad weather means more people will be online)
6) Consider how many people are on the network in your area that use the same service?

My ping times are typically below 100 and often steady from 70-85. The only real time when I get terrible network performance is when the weather is extreme with lots of rain, very cold or very hot. It's during these times I usually don't play ESO due to slowness on the network due to the weather, and yes it does happen on occasion.

I do have Xfinity with 1000\15, but I have tested it a few times and get 950\20. My PC is an i9-10850 oc'd to 4.1, 64GB RAM and a 8GB RTX 3070TI.
I am HARDWIRED to my router. If you have that option, I highly recommend, as Wi-Fi can and will be laggy!

Interesting enough, the previous p[posters seem to be somewhat correct.
I posted the above then went to play and am able to connect quickly and then choose the toon I want to play, I have 8, and...

It takes almost a minute or a bit more for the screen to load the game once I click on the toon. The screen updates, but then it takes awhile for the rest of the graphics, as they are appearing slowly. Then I get disconnected with as 303 error, which ZoS indicates it's a port forwarding issue with consoles. I don't use a console.

I can then reconnect with the same thing happening but, then I log off the current toon then log on with another toon and get kicked with the 303 error again.

Lather, rinse, repeat...

What's going on, ZoS?

Ragnarok0130 · July 2023

Avantare wrote: »

I've been gaming online since before Quake, I am also a geek whose hobby happens to be computers and gaming, so I have to absolutely disagree that this is a ZOS issue.

Ask yourselves these questions as any of them can have an impact on your gaming.

1) What's your current method of connectivity? Cable, satellite, fiber, (DSL, dial-up, lol)
2) What service\speeds are you getting from your provider?
3) How far are you from the ESO servers?
4) How many hops between you and the servers?
5) What's the weather like at your location?(Low impact, but bad weather means more people will be online)
6) Consider how many people are on the network in your area that use the same service?

My ping times are typically below 100 and often steady from 70-85. The only real time when I get terrible network performance is when the weather is extreme with lots of rain, very cold or very hot. It's during these times I usually don't play ESO due to slowness on the network due to the weather, and yes it does happen on occasion.

I do have Xfinity with 1000\15, but I have tested it a few times and get 950\20. My PC is an i9-10850 oc'd to 4.1, 64GB RAM and a 8GB RTX 3070TI.
I am HARDWIRED to my router. If you have that option, I highly recommend, as Wi-Fi can and will be laggy!

With all due respect, as one who's also been PC gaming online since Quake I and gaming in general since Pac Man fever and has played ESO since closed beta the issue is 100% on ZoS. The ESO servers have always been bad so much that ZoS reduced group sizes from 24 players to 12 players a very long time ago. Cryodiil is in a perpetual state of poor server performance to the point where they lowered population caps. That tells me that it's not the players rigs or connections it's on ZoS' end.

My ping is normally 85-100 ms and tends to noticeably fluctuate only while playing ESO (my ESO raid group members also complain about ping fluctuations) while my ping rarely fluctuates when playing other online games such as raiding in SWTOR, playing Battlefield, Overwatch, Gears, or Halo - all multiplayer games published by companies with long histories making online games. I have Verizon FIOS fiber optic internet and a gaming PC that I built a couple of years ago that is still light years above the recommended requirements for ESO hard wired to my router. There's only 2 people on my network too so my bandwidth is not being taken up by 5 people streaming Netflix simultaneously.

The advice that you gave for troubleshooting online performance is excellent and is typically what I tell people in the Battlefield forums to help troubleshoot their connectivity issues. However that advice and your presumption that the issue is not on ZoS' end ignores the fact that ESO has a long history of poor server performance and the large number of players who routinely report connection and performance issues in ESO.

jbrianj · July 2023

Ragnarok0130 wrote: »

Avantare wrote: »

I've been gaming online since before Quake, I am also a geek whose hobby happens to be computers and gaming, so I have to absolutely disagree that this is a ZOS issue.

Ask yourselves these questions as any of them can have an impact on your gaming.

1) What's your current method of connectivity? Cable, satellite, fiber, (DSL, dial-up, lol)
2) What service\speeds are you getting from your provider?
3) How far are you from the ESO servers?
4) How many hops between you and the servers?
5) What's the weather like at your location?(Low impact, but bad weather means more people will be online)
6) Consider how many people are on the network in your area that use the same service?

My ping times are typically below 100 and often steady from 70-85. The only real time when I get terrible network performance is when the weather is extreme with lots of rain, very cold or very hot. It's during these times I usually don't play ESO due to slowness on the network due to the weather, and yes it does happen on occasion.

I do have Xfinity with 1000\15, but I have tested it a few times and get 950\20. My PC is an i9-10850 oc'd to 4.1, 64GB RAM and a 8GB RTX 3070TI.
I am HARDWIRED to my router. If you have that option, I highly recommend, as Wi-Fi can and will be laggy!

With all due respect, as one who's also been PC gaming online since Quake I and gaming in general since Pac Man fever and has played ESO since closed beta the issue is 100% on ZoS. The ESO servers have always been bad so much that ZoS reduced group sizes from 24 players to 12 players a very long time ago. Cryodiil is in a perpetual state of poor server performance to the point where they lowered population caps. That tells me that it's not the players rigs or connections it's on ZoS' end.

My ping is normally 85-100 ms and tends to noticeably fluctuate only while playing ESO (my ESO raid group members also complain about ping fluctuations) while my ping rarely fluctuates when playing other online games such as raiding in SWTOR, playing Battlefield, Overwatch, Gears, or Halo - all multiplayer games published by companies with long histories making online games. I have Verizon FIOS fiber optic internet and a gaming PC that I built a couple of years ago that is still light years above the recommended requirements for ESO hard wired to my router. There's only 2 people on my network too so my bandwidth is not being taken up by 5 people streaming Netflix simultaneously.

The advice that you gave for troubleshooting online performance is excellent and is typically what I tell people in the Battlefield forums to help troubleshoot their connectivity issues. However that advice and your presumption that the issue is not on ZoS' end ignores the fact that ESO has a long history of poor server performance and the large number of players who routinely report connection and performance issues in ESO.

The current server problems are more of a software problem with the release of Necrom. Before Necrom the servers were amazing, and performance in Cyrodiil was so much better.

I don't know, but the slight lag you get in massive Cyrodiil fights is part of the charm.

I think a lot of the server issues will be fixed in incremental 2.

blktauna · July 2023

you are an optimist

Lebkuchen · July 2023

Tandor wrote: »

SimonThesis wrote: »

Not a single post in this thread was asking for technical support, just another unfavorable topic that has been moved to an obscure place in the forums.

Agreed, there was no need to move it. As an entirely negative post with no constructive elements it should have been closed or just deleted.

All the "close this thread" requests should be considered spam and bullying. What gives you the right to decide what's interesting to discuss for paying customers and players? You like to take away their voices and opportunities to talk to each other, just because the topic is uncomfortable for you? You know who does that? Silencing people? ...

And i disagree about this being an "entirely negative post with no constructive elements". Someone sees a problem that affects our gaming experience, and offers a solution. So what's your problem?

Most of the people i know rage quit the game because of performance issues and bugs. They all came back a couple of times, to see if things had changed, but after 16 years development it's still the same mess. This game is like a Ferrari with moped engine.

The responsible devs, investors, managers and whoever else is involved in this game should know why this game is not reaching it's full potential. Removing criticism, silencing concerns and acting like everything is fine will not help improving this game. If the game doesn't improve, nobody will want to play it anymore. People will lose their work, no money will be made and everything will shut down. Do you want that?

Avantare · July 2023

Ok,

Ragnarok0130 wrote: »

With all due respect, as one who's also been PC gaming online since Quake I and gaming in general since Pac Man fever and has played ESO since closed beta the issue is 100% on ZoS. The ESO servers have always been bad so much that ZoS reduced group sizes from 24 players to 12 players a very long time ago. Cryodiil is in a perpetual state of poor server performance to the point where they lowered population caps. That tells me that it's not the players rigs or connections it's on ZoS' end.

My ping is normally 85-100 ms and tends to noticeably fluctuate only while playing ESO (my ESO raid group members also complain about ping fluctuations) while my ping rarely fluctuates when playing other online games such as raiding in SWTOR, playing Battlefield, Overwatch, Gears, or Halo - all multiplayer games published by companies with long histories making online games. I have Verizon FIOS fiber optic internet and a gaming PC that I built a couple of years ago that is still light years above the recommended requirements for ESO hard wired to my router. There's only 2 people on my network too so my bandwidth is not being taken up by 5 people streaming Netflix simultaneously.

The advice that you gave for troubleshooting online performance is excellent and is typically what I tell people in the Battlefield forums to help troubleshoot their connectivity issues. However that advice and your presumption that the issue is not on ZoS' end ignores the fact that ESO has a long history of poor server performance and the large number of players who routinely report connection and performance issues in ESO.

Yes, I'm up there in age! And loving it.

I did note when I edited my post a bit later to include the error 303 I kept getting that what was at hand was an issue and might still be, but I hope not. I went ahead and moved on to do other online gaming with a new one recently purchased. As far as ESO is concerned, I chalked up the errors as a direct issue due to the Necrom release and nothing else. Typical post-release problems, blah, blah, blah. I'll play later today, if not fixed I'll just return tomorrow.

For the things that you stated which happen when you're playing I take nothing away from that as I have no idea about those issues as I am pretty much a solo player and enjoy that as I found co-ordinbating with others for raid, etc. to be unwieldy from my perspective but, that's just me.

Avantare · July 2023

Meh, still an issue, but seems to not be as bad here.

merpins · July 2023

HidesInPlainSight wrote: »

ESO has the worst server performance I have ever seen in a game.

Laughs in Maplestory

It is bad though.

Amottica · July 2023

wilykcat wrote: »

I agree with the moderator on this one👍.
It's about servers. Technical stuff in general also belongs in technical support. Both hardware and software issues too.

I also agree on that eso needs to get upgraded servers with higher performance and that are very efficient. Then we can all play with 25ms ping instead of the typical eso 100ms ping.

Fps is not server based. It's based on your personal computer's hardware and drivers. Also the in-game fps settings.

I agree, but Zenimax also updated their servers recently. A big deal was made of it.

What they are working on now is restructuring the server-side code to make it more efficient. Hopefully, we do see notable improvement, especially in PvP where performance is impacted the most.

ZOS_Volpe · July 2023

Greetings,

As this thread has derailed, and isn't entirely constructive, we've decided to close it down. Please be sure to keep our Community Rules in mind when posting on our forums.