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Cant log in been over a day

killakam343
killakam343
Soul Shriven
this is getting ridiculous, i have not been able to log in since last night and even then i would still get the error code "an error occurred please wait a few minutes and try again" at least 20 times after i pick my character before i get lucky and get to play, now i get it constantly with no chance of success. I was told to do a soft restart hasn't worked at all. what am I suppose to do? Wait over a week for you guys to fix the problem?
  • Saerydoth
    Saerydoth
    ✭✭✭✭
    I heard someone in another thread say the ESOHead addon was causing this for them, they removed it and it fixed the problem. There's obviously nothing wrong with the server or a LOT more people would be posting about it.
    Edited by Saerydoth on 4 May 2014 01:30
  • ZOS_PierreL
    ZOS_PierreL
    ✭✭✭✭
    Hello all,

    Some addons can create a login problem. We would suggest you to connect to the game without your addons.
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  • lordarrakeb17_ESO
    What if this happens when you are not using any addons? What is the reason then?
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