Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Missing 5 Twitch Crate drops so far...
totzummrdave_ESO
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Normally I just post snarky [insert your favorite pejorative here] comments about tech failures because I do not expect a response, but in this case I need help.
I am missing 5 Twitch crate drops so far from this past month.
My account is connected and I have had no issues until this past month.
Permissions are set.
I've sent a message to one of the moderators who said to send him messages with Twitch ID and never heard back.
Can I please get some actual tech help on this? I do not know which moderators to tag for this particular issue.
Edited by ZOS_Bill on 12 December 2022 19:32 I am missing 5 Twitch crate drops so far from this past month.
My account is connected and I have had no issues until this past month.
Permissions are set.
I've sent a message to one of the moderators who said to send him messages with Twitch ID and never heard back.
Can I please get some actual tech help on this? I do not know which moderators to tag for this particular issue.
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totzummrdave_ESO✭✭✭Apparently I'm supposed to use the at symbol and include Gina's handle. Call the lack of this in my OP operator error.
Can I please get some assistance on this. The first drop which didn't show was around 3 weeks ago. The last two which haven't shown up were just a couple days ago.
I need to know what other information you require. My Twitch handle is TacDyne.
@ZOS_GinaBruno0 -
ZOS_Billadmin@totzummrdave_ESO
Have you started a support ticket for help with this issue?
If so, you can post your ticket number here.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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totzummrdave_ESO✭✭✭@totzummrdave_ESO
Have you started a support ticket for help with this issue?
If so, you can post your ticket number here.
The only information for starting a ticket was a quick mention to post to CS on Bethesda's Twitch stream, so no I don't believe I have. How do I get started posting the actual ticket?0 -
Soraka✭✭✭✭✭https://help.elderscrollsonline.com/app/incident?fresh
In game support -> platform -> item issue
Or something like that0 -
ZOS_Billadmin@totzummrdave_ESO
The information posted above should help in getting a ticket started. You are welcome to post your ticket number here.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site1 -
totzummrdave_ESO✭✭✭Looks like the Skittlewigs over at Twitch unlinked every single account I had associated with them. All of them still showed on multiple pages as being linked and still operating correctly. Nicole looked into it and let me know I had been disconnected. Nicole then sent me the correct page to link my account again and once I did all my other various accounts then showed as disconnected, so I got to relink all of those too.
Thank you all for the assistance on this!0 -
ZOS_BilladminThank you for the update!
With our support team helping to resolve this account linking issue, we will now close this thread from further comments.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.