Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)

Xbox series X - disconnects and failed login

ellmarie
ellmarie
✭✭✭✭
Hi, I'm having a hard time with this error as well. I either get into the game and not long later get booted saying I don't have internet connection: or I get the login failed error.
I know I have connection, because everything else works and have repeatedly reset/reboot and tested.

Currently uninstalling the game and will reinstall tomorrow. This has been going on for awhile now. I also tried to submit a ticket viat this site, but according to support it's not accepting my login.
Edited by ZOS_Bill on 26 May 2022 18:50
Xbox X- NA
  • ellmarie
    ellmarie
    ✭✭✭✭
    Update. Delete and reinstall was the way to go. So far so good!
    Xbox X- NA
  • ZOS_Bill
    ZOS_Bill
    admin
    Thanks for letting us know that reinstalling has helped resolve the disconnections and failed login. Since the OP issue is now fixed, we are going to close this discussion.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
This discussion has been closed.