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Launcher hangs and does not quit
olancho
✭✭
When quitting the game and then attempting to quit the launcher, the launcher is almost always still running after hitting the X to close it. About 9 times out of 10, I have to pull up the Windows Task Manager to force quit the launcher.
This used to be a seldom occurrence, but now it is happening almost every time I run the game.
Edited by ZOS_Bill on 9 May 2021 23:15 This used to be a seldom occurrence, but now it is happening almost every time I run the game.
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NettleCarrier✭✭✭✭✭Other discussion here, but yours is probably in the proper place
https://forums.elderscrollsonline.com/en/discussion/572608/eso-launcher-does-not-close-elegantly-pc-na#latestGM of Gold Coast Corsairs - PCNA0 -
ZOS_Billadmin@olancho
If the launcher remains stuck when quitting, there could be a permissions issue. Try setting the launcher to run as an administrator. They should also make sure the launcher is added as an exception in their anti-virus. Steps for doing so can be found here.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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olancho✭✭Thanks, but that is not it.
I have administrator rights (I am the only admin too) on my PC for all apps, software, permissions, hardware, etc.
All apps in the link you sent are set up as exceptions in my Antivirus control panel as well.Edited by olancho on 17 May 2021 17:510 -
ZOS_Billadmin@olancho
Thanks for the update. At this point we recommend starting a support ticket here for support to look into this.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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olancho✭✭The issue is the same exact problem Hydra9268 describes here and opening a support ticket isn't going to rectify the launcher issue for Steam users.
https://forums.elderscrollsonline.com/en/discussion/comment/7261023#Comment_7261023
Setting the launcher to admin mode simply doesn't work for Steam users.1 -
NicGroover✭✭✭I'm on a PC (no STEAM) and I have the same problem, which is annoying in the long run to have to go through the Ctrl-Alt-Sup to close the launcher0 -
NicGroover✭✭✭TESO's amazing answer to my launcher problem that I'm not the only one to have...
All my other programs close properly except the Launcher.
Hello,
We are sorry but we do not have any additional solution.
Sincerely,
Francis0 -
NicGroover✭✭✭
Are you surprised? When you have a problem and have to open a ticket, it is sometimes difficult to find the right section... Is this done on purpose? Nooooooo...Edited by NicGroover on 13 December 2021 12:230 -
ZOS_BilladminAs this issue is a few months old and has already been replied to, we are now closing out the discussion. If you need assistance with a similiar issue, please feel free to start a new thread in the PC Support forum.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.