PC EU - can you guys log in?

Grandchamp1989 · September 2021

I lose connection to server...

gamergirldk · September 2021

nop i have been trying for over 30 min now

I_killed_Vivec · September 2021

Yes.

Did you put CP in Preferential Login and Reduced Loading Screens? And remember to activate them?

Grandchamp1989 · September 2021

Why is it ALWAYS our server? xD
Can log in to NA NP

HarroHerro · September 2021

most likely seem to be an issue affecting people trying to log in from Denmark, me and nother dane got kicked from raid earlier at 14, havent been able to log in since then, other raid members from different countries didn't have any issues.

Chapilliams · September 2021

From Denmark too, can't log in either.

gamergirldk · September 2021

yeah i get timed out all the time. takes almost 2 min just to get the damm launcher to open

Grandchamp1989 · September 2021

For høvlede...

Why can I log into NA but not my native EU server?

AriokoSan · September 2021

Xbox EU. Can’t log in. Says “unable to connect to Xbox live”

Grandchamp1989 · September 2021

@ZOS_GinaBruno @ZOS_KevinO

Come on, we're paying customers too xD
We wanna plaaay too xDD

Belb · September 2021

Looks like a network problem in Germany:
from pathping (run from Denmark to 195.122.154.1:

2 15ms 0/ 100 = 0% 0/ 100 = 0% 10.202.232.1
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% 10.242.129.232
0/ 100 = 0% |
4 11ms 0/ 100 = 0% 0/ 100 = 0% 10.0.30.145
0/ 100 = 0% |
5 10ms 0/ 100 = 0% 0/ 100 = 0% ae20-0.khk7nqp8.dk.ip.tdc.net [87.61.121.170]
0/ 100 = 0% |
6 --- 100/ 100 =100% 100/ 100 =100% ae0-0.alb2nqp8.dk.ip.tdc.net [83.88.19.117]
0/ 100 = 0% |
7 10ms 0/ 100 = 0% 0/ 100 = 0% 80.156.160.193
26/ 100 = 26% | <-- Loss between two Deutsche Telecom owned servers.
8 --- 100/ 100 =100% 74/ 100 = 74% f-eh1-i.F.DE.NET.DTAG.DE [62.154.16.2]
0/ 100 = 0% |
9 58ms 26/ 100 = 26% 0/ 100 = 0% 195.122.154.1

Hopefully DT will fix their network ASAP.

Quelios · September 2021

I can login sometimes, but only few minutes and bye ... error 334

gamergirldk · September 2021

yeah get in only to havew 2000+ latency and get instance dc again

HybridFreak · September 2021

On Xbox NA and I can't login either. Just keeps trying to load before timing out and looping back to the server select screen.

colossalvoids · September 2021

Can notice unusually high ping only, pceu.

belial5221_ESO · September 2021

I logged in fine on PCEU server ,and no issues in pve areas.I logging in from the US though,maybe I am routed differently.

Mira_Steintor · September 2021

Whilst I didn't have any issues with logging in today, I did get booted a couple of times which never usually happens to me.. and I have serious issues sometimes.

chaz · September 2021

PC - N/A

Hello, 33 minutes now trying to log in, getting all kinds of different error messages, steam can't connect, server down, do you have valid internet service!!!!!!!!!!!!!!!!!!!!!!!!!

Sick of it already ZOS, who is there to fix this?? Where is your customer service department?

@ZOS_GinaBruno

PLEASE HELP US!!!!!!!!!!!!!!

chaz · September 2021

PC - N/A

Sorry for the double post, I didn't wish to re-edit my already edited post.

So I don't know if this has anything to do with it or just coincidence, but I used my Non Steam (Windows Version) account to log into ESO, and I got it. I logged out and came back to my main account linked to steam (Because I bought windows first and wanted to post in steam forums so I bought it again and linked it) and I was now able to get into ESO with the steam version.

Just wondering if using windows only version triggered something or added something like a cookie or protocol that now allowed me to get into game using steam version.

Just saying, I'm not a tech egg head about these things, im just a plug and play guy.

EDIT

UGH, Sick of this. So although I'm able to log on, I am getting disconnected from the server left and right. Please, PLEASE FIX THIS ISSUE, at the very least, customer service wise, can you notify us that you are looking into it already!!!??

N3CR01 · September 2021

chaz wrote: »

PC - N/A

Hello, 33 minutes now trying to log in, getting all kinds of different error messages, steam can't connect, server down, do you have valid internet service!!!!!!!!!!!!!!!!!!!!!!!!!

Sick of it already ZOS, who is there to fix this?? Where is your customer service department?

@ZOS_GinaBruno

PLEASE HELP US!!!!!!!!!!!!!!

I got this just now trying to log into PC EU. I'm in the UK.
Second attempt, I logged in just fine though.

chaz · September 2021

PC - N/A (Windows - Steam)

@N3CR01 , I know what you mean. I have the week off from work, and all I want to do is enjoy a few extra hours playing my game, and I cannot even connect, and if I do I get logged out left and right. I am so sick of it already!!

How about these weird screens too:

The game launcher even has an issue connecting.

ZOS_Bill · September 2021

On September 22nd there were some sporadic login issues affecting some players on every ESO server. These issues were quickly resolved and are no longer happening. For this reason we are going to close this thread as the login issue is resolved.