Loading Profile Failed

TruthSeeker · July 2021

I cannot log into the game this morning. I am definitely online and my friends list is loading, but I am getting the message:

"Loading Profile Failed
You do not currently have network connectivity. This title requires an account for Playstation Network and a network connection."

I have tried a number of times, and also closed then restarted ESO to no avail.

PikkonMG · July 2021

Same issue but doubt they care!

vms11934 · July 2021

Same. PS4 is fine with other online games

Auberon1983 · July 2021

Yup. Down here in Phoenix, too. Same thing, PSN is fine, I can do anything else online

TruthSeeker · July 2021

Thank you for your quick responses Pikkon, vms and Auberon. Hopefully they will acknowledge the problem and remedy it quickly.

AuraNebula · July 2021

Same but on ps5

FlopsyPrince · July 2021

They punt to Sony in another thread, but everything shows my PSN access is just fine, including the network test.

ESO is messed up.

AuraNebula · July 2021

FlopsyPrince wrote: »

They punt to Sony in another thread, but everything shows my PSN access is just fine, including the network test.

ESO is messed up.

Meh it's working again. Turned ps5 off and back on, didnt work. Tried a second time and it worked.
But yes everything else was working except for eso lol.

FlopsyPrince · July 2021

AuraNebula wrote: »

FlopsyPrince wrote: »

They punt to Sony in another thread, but everything shows my PSN access is just fine, including the network test.

ESO is messed up.

Meh it's working again. Turned ps5 off and back on, didnt work. Tried a second time and it worked.
But yes everything else was working except for eso lol.

I bet they just fixed something. I just rebooted several times to no effect and it is now

Auberon1983 · July 2021

Yup, I'm back in too lol

PikkonMG · July 2021

Auberon1983 wrote: »

Yup, I'm back in too lol

I still can't get back on yet I just stay stuck at a connecting screen for like 5 or so mins then get the Loading Profile Failed.

TruthSeeker · July 2021

I have been able to log in now. Thank you everyone. Blessings.

Auberon1983 · July 2021

Op9oo9

PikkonMG wrote: »

Auberon1983 wrote: »

Yup, I'm back in too lol

I still can't get back on yet I just stay stuck at a connecting screen for like 5 or so mins then get the Loading Profile Failed.

Yeah, two Guildmates can't login either, but I and another one can. How odd, I hope you get in soon!

TruthSeeker · July 2021

Hope it does what it should for you soon Pikkon. What a waste of time having to keep trying. Time to consider not renewing my ESO plus.

FlopsyPrince · July 2021

But it really is a PlayStation issue! Honest!

ZOS_Bill · July 2021

Yesterday evening there were some server issues leading to login issues for some players. This issue quickly resolved itself and players were able to get logged back in. With the issue now resolved, we've decided to close this discussion.