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*Solved* Game Crashes when trying to log into different characters unless computer is restarted.

Senk
Senk
Soul Shriven
PC
NA server
Full update

Edited by Senk on 4 June 2021 19:00
  • ZOS_Adrikoth
    ZOS_Adrikoth
    admin
    Greetings @Senk

    Please be sure to try these troubleshooting steps to see if they resolve this crashing issue.
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  • deyjasagus
    deyjasagus
    ✭✭✭
    Greetings @Senk

    Please be sure to try these troubleshooting steps to see if they resolve this crashing issue.

    @ZOS_Adrikoth , the link you provided for troubleshooting doesn't address the issue the OP is having. From the character select screen I can select and then enter the world without a problem on one character but then if I select another and try to enter the world the game crashes. Once back at the character select screen any attempt to enter the world on that same character results in another crash.

    If this were a driver, windows update, graphics setting, client repair or an addon problem then it would occur on all characters, not just when switching characters.
  • ZOS_Bill
    ZOS_Bill
    admin
    If the crash troubleshooting that was posted above does not help, the next step will be to open a ticket with customer support for further assistance.
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  • Senk
    Senk
    Soul Shriven
    I tried all above to no avail. But once I was able to login to every character by restarting each time, I have not had the same problem since.
  • ZOS_Bill
    ZOS_Bill
    admin
    We appreciate the update on what has stopped the game crashes. With the game now working, we've decided to close this thread going forward.
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This discussion has been closed.