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Can't log in after every update for 40-60 min

Athan1
Athan1
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Hi there. I've posted about my issue numerous times on the bugs section but never got a reply. My game fails to load after every patch, this has been happening since the beginning of 2021. After a patch is installed and applied I am stuck in infinite loading screens for about 40-60 min, unable to get past the log in button or I just can't make it to the character selection screen. After a loop of 2-4 disconnects due to inactivity, I eventually do manage to connect. After this everything works fine until the next update. This is extremely frustrating and time-consuming, patches are supposed to optimise the game, not lock me out of it. How can I solve this? Have others had similar issues? TYIA
Athan Atticus Imperial Templar of Shezarr
  • ZOS_Bill
    ZOS_Bill
    admin
    @Athan1

    Removing add-ons can often help with loading issues in ESO.

    To fully remove your add-ons, do the the following in this specific order:
    1. Exit the game
    2. Navigate to C:\Users\<username>\Documents\Elder Scrolls Online\live in windows explorer
    3. Rename Addons to Addons.old
    4. Rename SavedVariables to SavedVariables.old
    5. Check in-game to see if the if the issues persist.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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  • Athan1
    Athan1
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    Thanks for your reply, when the next patch rolls I'll deactivate all addons and see if it makes a difference. Cheers.
    Athan Atticus Imperial Templar of Shezarr
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