Instead of demanding that they "fix there game" maybe try a different approach.First, i don't see other players complaining about this issue. This typically means the issues is on your system specifically or may be related to hardware or software you are running that few others are running.

Many times a source of these problems is a corrupted file which does happen sometimes. If you are running Steam, try using the "verify integrity of game files" You can find this by right clicking the game in the left column and going to properties then down to local files and "verify integrity..." You can also use the ESO launcher's repair tool. Right above the news section you will see "game options" Click on that and then repair.

If that doesn't work, there is a list support runs you through of common issues that come up with players. These include making sure your OS/and drivers are updated, checking firewall and antivirus settings. Even though you may not have touched any of these, i personally have helped people in the past that swore up and down that it wasn't an incorrect setting only to find out later that the settings got changed and changing it back fixed their issue.

There is also a game consultant tool built into the launcher. If you can't resolve your problem, Support will often ask you to use the tool to generate a file and send it to them so they can see if anything stands out that may be causing your problem.

Note: I am not nor have ever been a member of support but i have done my time as tech support for general PC issues in the past.