Can Log onto forums but Incorrect password for account?

TheValor · March 2021

Been trying to recover my account for about the last 40 minutes, multiple attempts of passwords I use and nothing.

Submitted a request directly to recover it and then came looking on forums for some advice and tried literally the same password i was nearly sure i had and its logged me in? When trying the exact same pass to get into account to download the game its telling me its incorrect?

Literally no idea whats going on, unless the forum and game require different passwords, but i cant remember ever setting that up?

PLEASE HELP.

TheValor · March 2021

Anyone?

ZOS_Chiroptera · March 2021

Hello @TheValor, your forums account and your ESO accounts are separate, so it's possible that you have different passwords for each account.

For assistance recovering your ESO account password, please submit a ticket here. If you have already done so, you can post the ticket number in this thread, and we will be able to take a look to make sure it's in the right place.

TheValor · March 2021

Hi, that's the form I filled in to try and recover my login before making this post.

That clears that up than in regards to it not working for the game login. Hopefully I hear back and can I recover the proper login as well.