Maintenance for the week of December 2:
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• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
Hello, my ESO account was originally created via Steam. I logged into the account via the website, to change my userID, but it requires a Secret Answer I never defined. Ticket #210105-002730
We can confirm that this ticket is open and with the proper team. Thank you for your patience and a member of our support staff will reach out to you as soon as possible.