Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Login Failed error Xbox One
StarOfElyon
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I can't log in to the game for some reason. Is it just me? Will the event be extended another day because people can't log in?
Edited by ZOS_Bill on 4 January 2021 20:06 0
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It's not just you, I'm getting "An unexpected internal error has occurred. Please contact customer service..." for XBOX NA.0
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Adding on: I found the advice in the support to wait 15-20 minutes (no success) and to try switching servers to test of that works. XBOX EU is just fine and logs in, so it's not the save file. XBOX NA still causes the same error after switching back.0
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I play on both servers (I've made good friends on both of them, too). I have NO ISSUES logging into the EU servers, but I can NOT log into the NA servers for over half an hour (It's 3:32 PM, Pacific Standard Time, right now)! The NA servers were fine last night, 14 or 15 hours ago (maybe more?)... but not being able to collect my ESO rewards, and event tickets... may become an issue!0
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ZOS_BilladminLast night some players were experiencing issues logging into the Xbox servers to play ESO. These login issues should now be resolved. This thread will now be closed with the issue resolved.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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This discussion has been closed.