The "Play" button is missing"

Iskander_14 · December 2020

Hello there! After the extreme departure from the game, I could not go back - the "Play" button disappeared. Reinstalling the game, forum tips to fix bug # 210, and other "dancing with a tambourine" didn't help! Day off, paid subscription, no opportunity to play, and I can't even imagine how you can compensate me for all these inconveniences. And when? after December 7? I couldn't play properly for a whole month, I went for the second one! a box for each day?

ZOS_Bill · December 2020

Being unable to hit the "Play" button in the launcher may be a permissions issue. Check your anti-virus settings and make sure the correct exceptions have been setup.

The application files that may require exceptions are:

Bethesda.net_launcher: C:\Program Files (x86)\ZenimaxOnline\Launcher
ESO.exe: C:\Program Files (x86)\ZenimaxOnline\The Elder Scrolls Online\game\client\eso.exe
Steam.exe: C:\Program Files (x86)\Steam\steam.exe

Some antivirus programs require entire folders to be selected instead of a single file.When this is the case, the file paths below are what you should use. If required by the anti-virus program, include all subfolders since every file is critical to run the game.

C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\
C:\Program Files (x86)\Steam\