error 344

damtotb16_ESO · December 2020

Hello,
I am a returning player.
When I zone on certain characters I always get stuck in error 344. Can someone give some advice?
Thank you

ZOS_Adrikoth · December 2020

Greetings @damtotb16_ESO

We recommend the troubleshooting in this article to resolve this issue with loading your character.

damtotb16_ESO · December 2020

Hello,
thank you for the reply. I followed the steps you recommend but it did not help. Repair also does not solve the issue. Would reinstalling the game do any good?

ZOS_Bill · December 2020

@damtotb16_ESO

Since the recommended troubleshooting has not helped, please go ahead and start a ticket with customer support for further assistance.

damtotb16_ESO · December 2020

I am not able to upload the game consulting file to submit the ticket. I don't understand why?

ZOS_Bill · December 2020

@damtotb16_ESO

If you can't upload the report to start the ticket, simply upload a blank text file for now to get your ticket started. You can respond to the ticket later to send over the game consultant report.