PS4 EU : ESO cannot connect to playstation network and cannot retrieve profile

Zedrian · April 2019

It is Saturday evening for most of us on the EU server. It’s the weekend and looking forward to a good evening of ESO. Trial groups are organized....
... BUT no!
Many of us can not logon with our characters saying that the game cannot connect to the PlayStation network and asking players to extend their PS+ subscription. My sub runs until July and we are April Zenimax!

What is going on? Any word or update of a fix ?

Respect4Elders · April 2019

Same on NA. It's happened before. Likely a PSN server issue. We'll have to wait it out.

Zedrian · April 2019

Respect4Elders wrote: »

Same on NA. It's happened before. Likely a PSN server issue. We'll have to wait it out.

Seems it’s back on for EU.

desndb · May 2019

I'm going to Necro this...

I am continually getting the message "Could not connect to the PlayStation Network" even though my husband and daughter are both on eso right now. I've tested the connection and it's fine, I am, in fact, signed in and able to play other games...just not ESO.

What gives please?
@Moderator

ACuriousAltmer · May 2019

desndb wrote: »

I'm going to Necro this...

I am continually getting the message "Could not connect to the PlayStation Network" even though my husband and daughter are both on eso right now. I've tested the connection and it's fine, I am, in fact, signed in and able to play other games...just not ESO.

What gives please?
@Moderator

Was just about to post something myself. I'm on PS4 NA and I'm currently having the same issue.

Ben_runcimanrwb17_ESO · May 2019

I'm also having an issue trying to log in to NA Ps4. My playstation is connected to the network just fine

ZOS_Bill · May 2019

We are closing this thread since there are other ongoing threads about the recent PS4 login issues. You can use the thread below for further discussion.

PS4 Login still broken...