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Character creator bug?

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Perseas
Perseas
✭✭✭
Hello

I am trying to create a character, but I cannot zoom into my characters face, when I must modify face characteristics. It worked in the beta, but I cant now.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks, @Perseas. This is a known issue, and the team is working on a fix for it.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Perseas
    Perseas
    ✭✭✭
    Just to let you know, I repaired the game and it fixed.. sorry for posting it
  • adamwigan
    adamwigan
    ✭
    Same issue, going to try a repair and see if it fixes it.
  • Bleakraven
    Bleakraven
    ✭✭✭✭
    Hey guys! If you're having trouble zooming in on your character during character creation, try first creating a random character, logging out, and then creating the character you want. I believe the bug is due to the fancy intro cinematic/camera.
    Cheers and enjoy the game!
  • Aodh1123
    Aodh1123
    Soul Shriven
    How does one do the repair?
  • Aodh1123
    Aodh1123
    Soul Shriven
    Nvm found it.
  • Agmand
    Agmand
    ✭
    Same problem here. Cannot zoom into character's face.
  • AeliaVicusPlave
    AeliaVicusPlave
    ✭✭
    Thanks Bleakraven, your solution works!
  • Arisen
    Arisen
    ✭✭✭
    I'm running a repair now. *crosses fingers* :)
  • Smaxx
    Smaxx
    ✭✭✭✭✭
    Yep, I can confirm this. You definitely don't have to leave the game or verify the files. Just create some dummy character, relog, then create your real character.
  • Schmackei
    Schmackei
    ✭✭
    Aodh1123 wrote: »
    How does one do the repair?
    From the launcher, you select 'Game Options' in the middle of the screen and then select Repair.

    I hope this helps you.
    SCHMACKEI - < Drunken Baѕtards >
    - The Ebonheart Pact - US
    - Khajiit Nightblade
  • Aodh1123
    Aodh1123
    Soul Shriven
    Repair didn't help me atleast.., back to waiting :(.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Hey guys - try creating a character, then create a second character and see if you're able to zoom in on the face.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Aodh1123
    Aodh1123
    Soul Shriven
    It's fixed by indeed making a new char first :). Thank whomever suggested that, sorry i didnt read it sooner, didnt refresh this page often enough.
  • Spidermonk
    Spidermonk
    ✭✭✭
    Yup, thanks for posting the fix.
  • QueenBarenziah
    QueenBarenziah
    ✭✭
    ZOS_GinaBruno wrote: »
    Hey guys - try creating a character, then create a second character and see if you're able to zoom in on the face.

    the problem with that is that all preorder items will be on the first character.... and if I delete that character I dont want because he looks ugly I will loose them, so that is not really a solution...

  • Savilla
    Savilla
    Soul Shriven
    how do you do the fix without wasting a character?
  • mkorny
    mkorny
    ✭✭
    QueenBarenziah wrote: »
    ZOS_GinaBruno wrote: »
    Hey guys - try creating a character, then create a second character and see if you're able to zoom in on the face.

    the problem with that is that all preorder items will be on the first character.... and if I delete that character I dont want because he looks ugly I will loose them, so that is not really a solution...

    The ingame-mail is account-wide, so... if u just create a char and leave without redeeming them, you shouldn't lose them :smile:
    -=Tenebrarum=-
    The Shadowlords Society
  • Pretext
    Pretext
    ✭✭
    I have done a repair and still cannot zoom in. I use the + sign beneath the character, switch to face, use mouse scroll.

    This is still an issue. I will just be picking name and then back to waiting until this is sorted out.

    EDIT: Very odd, it suddenly started working so players should note it is erratic and may suddenly work for you.
    Edited by Pretext on 30 March 2014 11:47
  • SeñorCinco
    SeñorCinco
    ✭✭✭✭
    Savilla wrote: »
    how do you do the fix without wasting a character?
    You can just make a random character with any name. Then just delete the character. You're not wasting anything.

    Words contained in posts, at which point I stop reading and will not respond...
    Toon / Mana / WoW or any acronym following "In ___" /
    Pets (when referring to summoned Daedra) / Any verbiage to express slang (ie, ending in uz,az,..) / Soul Stone
    ... to be continued.

    Now, get off my lawn.

  • Gythral
    Gythral
    ✭✭✭✭✭
    ✭✭✭
    SeñorCinco wrote: »
    Savilla wrote: »
    how do you do the fix without wasting a character?
    You can just make a random character with any name. Then just delete the character. You're not wasting anything.

    except time
    “Be as a tower, that, firmly set,
    Shakes not its top for any blast that blows!”
    Dante Alighieri, The Divine Comedy
  • Perseas
    Perseas
    ✭✭✭
    well, never made the same bug, after I repair... So repair fix this without the need to create and re-create... Btw am almost lvl 8 now, but need to take a break...
    Edited by Perseas on 30 March 2014 15:10
  • Nurmi
    Nurmi
    ✭
    Waited whole day and still unable to zoom, and there must be more people like me whos unable to do character without that ..just saying.

    Obviously did expect some launch issues but this is kinda awkward because can't even create a character!
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