[Bug/Lag/Framerate Drop] Kick to Title Screen/Lag/Framerate Drops have Increased quite a bit.

Uriel_Nocturne · February 2017

@ZOS_GinaBruno @ZOS_RichLambert

As the title. I'm not sure if other people have been reporting it, but I'm having the same issue if they have.

Loading screens have increased in length by upwards of a minute or so, and the game has a distinct frequency to kick a player out to the Title Screen with the message "Cannot Connect to Game Server. Make Sure you Have a Valid Internet Connection."

I quit out to the dashboard and check my router, and Xbox LIVE is still going strong on my Xbox, and my Google Fiber connection is always uninterrupted. So I know it's not my internet connection.

I generally am only able to play later at night. But it happens frequently from 9pm US CST thru midnight/1am US CST. There's no specific in-game action I can link it to. I happens everywhere: from the random loading screens as I run through the wilderness and towns (which have been increasing in frequency and length as well), to trying to enter an Outlaw's Refuge, to entering a town, entering a building, loading in from a Wayshrine travel, to... pretty much any activity in the game. Once the game kicks me to the Title Screen, it's a crap shoot on how soon I can get back into the game. Sometimes it lets me right back in. Other times it takes two or three tries to get back into the game. Other times I have to go completely back to the Xbox dashboard, quit the game, then fire it back up again.

Alongside this, the lag and framerate drops have vastly been increasing in length and frequency as well. Most combats, even when out in the wilderness by myself, there's a distinct .5 second - 3 second lag between hitting a button, and the desired command executing. Sometimes the game runs normal, then without warning, the lag kicks in and it takes forever for the game to execute the controller commands. It happens more frequently when in a town, but is still very frequent when out in the wilderness. It has been the direct cause in my death in everything from normal 1v1 NPC enemy fights, to 1v5-10 mob fights, to really punishing me during Dolmen fights and World Boss/Delve Boss fights.

GT: Vampire Nox
Xbox One
NA Megaserver

I would love some insight on where in the priority list these issues are. Some nights it is so bad it makes the game nigh unplayable, and is a constant source of frustration.

Edit = I should also add that these issues are "Tamriel-wide". It doesn't matter what Zone or activity I'm in or doing, the issues still persist at all times.

Maximusx13 · February 2017

I'm having the same issues. I have noticed that it will happen every time that a bunch of AoE are used.

Uriel_Nocturne · February 2017

I agree, but even last night, it was worse than ever.

Before last night, even of there were none of the immature kids spamming their AoE's, when you're all alone in the wilderness, there are massive lag spikes and framerate drops in every zone.

But last night was horribad, @ZOS_GinaBruno . Same info as in my OP, but the game crashed out on me, kicking me to the title screen with the message that "cannot connect to the game server" and sometimes requiring me to quit and restart the game client in order to get it to play again. This happened about 7-8 times over a two hour window from 9pm US CST to 11pm US CST.

People stuttering and jumping around the wilderness, towns, delves, etc. Attacks not registering, but then the game "catches up" and delivers 4-5 attacks at the same time as it tries to rectify the command order...

I don't know what you guys changed, but the servers and the lag are making the game nigh unplayable. It's a chore to clear out even the smallest of mobs due to the lag, not to mention just trying to use any abilities or attacks without having the game think about kicking me out.

Hell, I was kicked out back to the title screen while just sitting around and waiting at the Vampire shrine in The Rift. there were three or four other players there, but no one was spamming any AoE's. We were all just milling about, doing nothing, and the game would kick people out. I know because it happened to me three times, and I would see other people just freeze in place, then disappear, then reappear 2-3 minutes later when they signed back in.

Again:

GT = Vampire Nox
NA Xbox One server
Zones: Alik'r, The Rift, Deshaan, Stonefalls, and Stormhaven.

This is getting absurd. I'm seriously thinking about devoting some time to other games until you guys can get your servers sorted out. I mean, I don't want to sound harsh. I understand that maintaining an MMORPG is very difficult, serious work. But it's a freakin' MMO. Server stability should come before ALL else.

Uriel_Nocturne · February 2017

@ZOS_GinaBruno I should also add; while I'm not saying that ZOS plays that game of "passing the blame off on the customer":

I've seen tickets and Forum posts where "customer service" starts saying that it's the customer's internet that is the issue, so let me take that particular piece off of the playing board.

I have Google Fiber 1Gb internet service and use an ethernet to hook my Xbox to the router. Other games run just fine. Destiny, Halo, Call of Crap-tastic, even Neverwinter, all run perfectly fine.

It is only ESO that is having issues running as I have described in this thread and my various other posts on the subject. ESO is the only game on my Xbox's HDD, every other game is on my external HDD.