PTS crashes as soon as I log in

Alphashado · July 2015

I'm heading to work so I don't have time to disable addons to see if that is the problem, but I tried to log into the PTS three times and crashed three times. This was on a V14 Breton Templar in Wayrest.

Lionxoft · July 2015

Same stuff. Different day. I crash to log in with no error message given.

Alphashado · July 2015

Lionxoft wrote: »

Same stuff. Different day. I crash to log in with no error message given.

No error for me either.

ZOS_JessicaFolsom · July 2015

Not sure if this will help you all, but it's worth a try if you're willing: http://forums.elderscrollsonline.com/en/discussion/201147/

Telel · July 2015

Anyone watching Telel's twitch stream tonight will have seen this one struggling with many crashes. They will also hear the pack discussing how it was odd that the person who is always crashing on the live server suffered no issues, while this one was just the opposite.

Even the disabling of add ons, resetting, etc, etc all proved fruitless as even then merely moving abouyt in the imperial city would lead to a great many crashes. Elsewhere the problem was less of an issue thus leading Telel to beleive it was perhaps something to do with the city zones themselves.

Markaeus · July 2015

Yes I was able to play on the PTS earlier this evening right after my update downloaded. Now this evening, I cant even do anything. Crashing as soon as i get into it. All addons removed from my folder, the whole addon folder deleted even as suggested. trying to test out the new content is not exactly possible this way..

Lionxoft · July 2015

ZOS_JessicaFolsom wrote: »

Not sure if this will help you all, but it's worth a try if you're willing: http://forums.elderscrollsonline.com/en/discussion/201147/

@ZOS_JessicaFolsom

This response is getting so incredibly old and is actually a running joke among some of the players who I find are pillars of the community. Even without add-ons the game still crashes with no error messages given at all which is a huge problem. Proper error handling is necessary so it helps fix these kinds of problems where there are no clues as to what's going wrong. You know that. I know that. We all know that so let's stop using add-ons as a scapegoat and look at the root of the problem. Thanks for chiming in anyway though. Just an FYI that this problem also occurs one the live server for some players for over a year now. Support tried to fix it but gave up.

Someone taking initiative and responsibility would be a refreshing change around here. I might even buy the DLC if I can stay in the game without getting kicked to the log in screen without an error, rhyme or reason given.

Lastly, asking people to test without add-ons is ultra unproductive. You can't determine if abilities are working the way they are supposed to by simply looking at the red on health bars getting smaller. Doesn't work that way.

Update:
I started trying again at around 8:30PM PST and have had no issues without touching add-ons. I think the control proves that the problem was server side. Bad network engineering is bad.

Update #2:
I got killed and hard crashed. Now I hard crash whenever I log in and click a button. Bad software engineering is bad.

InsidiousMagnus · July 2015

Yeah I crash consistently in the PTS but its not from add ons. I got to a point to were I log in and I get in take a step and crash this went on for around 20 minutes. Please try to fix this as soon as you can.

Krision · July 2015

Right now logged over 20 minutes , the game crashed 5x on IC.

There was not one addon enabled !

Fix this pls....