Was playing the game normally and was changing area, first I get a an unusually long time to load message then after 20 mins I was still stuck on the same screen so I closed app and tried to reload.

Now all I'm getting is LOGIN FAILED message with unexpected internal error etc. I have followed the tips on the support site and can log in fine to the NA MEGASERVER but all my characters, mounts, crowns etc are on the EU MEGASERVER so that's no use.

I sent an email to ZOS and the reply was nothing new, don't put it on wifi etc etc, my PS4 is fully updated and on a Ethernet cable guys and I do not appreciate then being advised to check with SONY. This is not a Sony issue, this is a ZOS issue!!

Power cycled all my equipment and I still cannot log in.

HELP PLEASE!!!!!