Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
I've been playing since the game came out and have only recently started getting this problem, in the last 2 hours alone the game has crashed and kicked me back to the home page! Anyone else having this? Know whats causing it?
We have contacted our Customer support team to help you solve your issue.
Hey thanks for the supply, it happened when i exited menus mostly but also while entering/leaving buildings! It just happened again when using the blacksmith forge
We are sorry to hear about this issue. Do you remember if you were doing something special while playing, like a quest, crafting, where were you...?
Thanks for your patience.
It happened to me as well last night twice. Both times I was going through my inventory depositing items into my bank. I was doing this rather quickly as well if that helps.
My wife also had a crash last night, we had just finished completing a dolem event and all of sudden it crashed to the dashboard. We had cleared the enemies and were just chatting and boom it kicked her to the dashboard.
We have contacted our Customer support team to help you solve your issue.
This has started happening to me too. Once I was selling at the guild store, 4 times exiting or entering a building, 2 times just deposited intense into the bank. It is getting very annoying.
Had it happen to me since latest xbox one patch. .Just goes straight to dashboard in an instant.Happens at various points in game. Ex. Just running around,crafting, pvp,pve questing,riding horse.
can't really recall of it doing on one particular situation.