Why did I get threatened with ban via in game mail? I'm a very courteous player.

LandedEagle
Why did I get threatened with a ban via in game mail?

I'm scared someone is trying to get me in trouble!

I'm a very courteous player. I am confused what I have done wrong.

I WISH TO MAKE SURE I NEVER MAKE SAME MISTAKE, BUT DONT KNOW THE MISTAKE I MADE? :(

PLEASE HELP ME SO I CAN AVOID A BAN.

I pay eso plus and play 15 hours a day lol I love this game and the friends I have made playing. Please don't let someone jaded ruin it for me.


Best Answer

  • NotSo
    NotSo
    ✭✭✭✭
    Think you could type the email here so we can see?
    Gar'Sol the Wanderer VR14 Khajiit Sorcerer Spellblade
    Answer ✓
  • LandedEagle
    Is there a way to fix this? I am worried that I am wasting my time.
  • newtinmpls
    newtinmpls
    ✭✭✭✭✭
    ✭✭✭✭
    You should be bringing this question to ZOS, possibly with a screenshot of the game mail.
    Tenesi Faryon of Telvanni - Dunmer Sorceress who deliberately sought sacrifice into Cold Harbor to rescue her beloved.
    Hisa Ni Caemaire - Altmer Sorceress, member of the Order Draconis and Adept of the House of Dibella.
    Broken Branch Toothmaul - goblin (for my goblin characters, I use either orsimer or bosmer templates) Templar, member of the Order Draconis and persistently unskilled pickpocket
    Mol gro Durga - Orsimer Socerer/Battlemage who died the first time when the Nibenay Valley chapterhouse of the Order Draconis was destroyed, then went back to Cold Harbor to rescue his second/partner who was still captive. He overestimated his resistance to the hopelessness of Oblivion, about to give up, and looked up to see the golden glow of atherius surrounding a beautiful young woman who extended her hand to him and said "I can help you". He carried Fianna Kingsley out of Cold Harbor on his shoulder. He carried Alvard Stower under one arm. He also irritated the Prophet who had intended the portal for only Mol and Lyris.
    ***
    Order Draconis - well c'mon there has to be some explanation for all those dragon tattoos.
    House of Dibella - If you have ever seen or read "Memoirs of a Geisha" that's just the beginning...
    Nibenay Valley Chapterhouse - Where now stands only desolate ground and a dolmen there once was a thriving community supporting one of the major chapterhouses of the Order Draconis
  • NotSo
    NotSo
    ✭✭✭✭
    Was the in game email from a blue tagged @ZOS representative, or was it player spam?
    If @ZOS, You better take heed.
    If player spam, you can report him/her.

    Though I have not been mailed in game by @ZOS, myself, I imagine they would have stated exactly what you were at fault for and had politely asked you to watch yourself.
    Edited by NotSo on 5 July 2015 15:23
    Gar'Sol the Wanderer VR14 Khajiit Sorcerer Spellblade
  • LandedEagle
    The sender was blank
  • LandedEagle
    From

    Subject

    The Elder Scrolls Online: Tamriel Unlimited

    Message

    This account has been reported multiple times for a Terms of Service violation and is receiving an official warning.

    Please take a few moments to review the Terms of Service and Code of Conduct which must be acknowledged to participate in the Elder Scrolls Online: Tamriel Unlimited service. further violations of any part of our Terms of Service may result in a temporary suspension or even a permanent interruption of your account.


    Terms of Service - http://account.elderscrollsonline.com/terms-of-service
    Code of Conduct - http://account.elderscrollsonline.com/code-of-conduct


    This was what i received exactly
  • NotSo
    NotSo
    ✭✭✭✭
    Huh well it certainly sounds official. Can't say from experience as I've never seen ingame mail from ZOS. Either way, only you know in this case if you are at fault for anything. If you are 100% certain that you are not, then play away without fear.

    @ ZOS.
    In ZOS's case, (if they are the sender) this is not specific with anything being the problem. Please provide a more detailed response to violations to either the Code of Conduct or Terms of Service. Thank you.
    Edited by NotSo on 5 July 2015 15:43
    Gar'Sol the Wanderer VR14 Khajiit Sorcerer Spellblade
  • usrevenge
    usrevenge
    ✭✭✭
    take a screen shot with the PS share button, it sounds fake to me but who knows.
  • LandedEagle
    I did screenshot it
  • FriedEggSandwich
    FriedEggSandwich
    ✭✭✭✭✭
    Fake but being able to send anonymous PMs is a nice trick.
    PC | EU
  • LandedEagle
    One of my friends thought he heard someone mention if u send a message cross server it shows as no sender like this. Does anyone know if this is correct?

  • usrevenge
    usrevenge
    ✭✭✭
    I did screenshot it

    you gotta link the screen shot here so people can see it and tell you more.
  • ZOS_MichelleA
    ZOS_MichelleA
    ✭✭✭✭✭
    Hello there, @LandedEagle. The ESOTU forum team do not address or handle in-game actions, and as such we'll be closing this thread.

    If you have any questions about an action taken against your game account, such as a warning, we encourage you to please open a ticket with our Customer Support Team at https://help.elderscrollsonline.com/app/ask. They will be happy to discuss this with you further.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Facebook | Twitter | Google+ | Tumblr | Pinterest | YouTube | ESO Knowledge Base
    Staff Post
This discussion has been closed.