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• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
I also have the black screen issue
As many people do, I also have this issue. The game crashes before I can create a character. Since purchase on Tuesday I have not been able to get the game to run long enough to even create a character, let alone actually playing it.
I ensured that all Windows Updates were applied, DirectX is current, have tried running it as administrator, using the most recent driver for my card, then the current driver beta, windows 7 compatibility mode, I've tried SET GraphicsDriver.7 as D3D11, D3D9 and OpenGL, deleting the ShaderCache.cooked, Setting my card to high performance, editing the resolution in the UserSettings. I have also tried to repair the game install. None of these steps have made any difference in the behavior of the game.
I have attached both the Dxdiag as well as the Game Performance tool output.
Edited by Fenris_The_Wolf on 25 April 2014 15:26
I ensured that all Windows Updates were applied, DirectX is current, have tried running it as administrator, using the most recent driver for my card, then the current driver beta, windows 7 compatibility mode, I've tried SET GraphicsDriver.7 as D3D11, D3D9 and OpenGL, deleting the ShaderCache.cooked, Setting my card to high performance, editing the resolution in the UserSettings. I have also tried to repair the game install. None of these steps have made any difference in the behavior of the game.
I have attached both the Dxdiag as well as the Game Performance tool output.
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