video blanking out in game

fsteveb

I don't have this issue with any other game but my video seems to blank out during the game. Usually during fights, but also did it crafting once. The monitor is getting no signal, but I can still hear the audio in the background. No keys help or do anything. I have to turn off and on to get back. It's like the graphics card just stops working. I have a NVIDIA GeForce GTX 560Ti. It's a 64bit win8.1 OS. I didn't get this during beta. I set some of my graphics settings lower, so hoping that might avoid the issue. Don't really see much different from high to medium.

ZOS_RobertM

Hey,

Try running the launcher and the eso.exe itself in compatibility mode for Windows XP SP3. Let us know how it works out.

fsteveb

That made no difference. I think I am having power supply issues. The lockups are mostly random since changing video cards. I am going to replace the power supply this week. Hoping that will resolve all my issues.

warmantes

I have the same problem! Really anoying when it happen more times on a row. It also says that my screen card has lost conection or someting and that the screen card has been rebooted. I also get a black screen where the sound is still on. And i have to restart the game to countiniue playing is there anything i can do to prevent this? Or atleast so that the blackscreen do tcpme so often...

warmantes

warmantes wrote: »

I have the same problem! Really anoying when it happen more times on a row. It also says that my screen card has lost conection or someting and that the screen card has been rebooted. I also get a black screen where the sound is still on. And i have to restart the game to countiniue playing is there anything i can do to prevent this? Or atleast so that the blackscreen do tcpme so often...

I run a gtx 670, btw

warmantes

i have now reinstalled the enitre pc software, and now ESO works perfectly ^^

D34thly

Possibly a driver issue did you try to roll back to a different version? I don't see why it would happen though unless you recently upgraded to a different version of the drivers.

Mistamichal

I had this exact thing happen to me and fixed it by just deleting the Live folder in:

%userprofile%\documents\Elder Scrolls Online

Then running the launcher.

Hopefully that might be a quicker fix for anyone else with that problem.