Extremely high pings at random intervals. Possibly network congestion issue on server side.

lorentedford

I have been doing some studying since I came back two days ago to ESO and i realize that the servers seem to be laggier than usual. Almost like a network lag server side somewhere.


Here is an MTR report with 100 pings to the main Elderscrollsonline.com website.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.9.1 -    0 |  103 |  103 |    0 |    0 |    0 |    0 |
|             157-185-79-33.clearwave.com -    0 |  103 |  103 |    3 |    3 |   32 |    3 |
|        24-117-140-10.cpe.sparklight.net -    0 |  103 |  103 |   13 |   13 |   31 |   14 |
|                          10.224.253.233 -    0 |  103 |  103 |   13 |   14 |   28 |   14 |
|                          10.224.253.233 -    0 |  103 |  103 |   13 |   13 |   18 |   13 |
|            chi-b23-link.ip.twelve99.net -    0 |  103 |  103 |   14 |   15 |   41 |   14 |
|   akamai-ic-326536.ip.twelve99-cust.net -   57 |   32 |   14 |   13 |   13 |   14 |   14 |
|  po110.bs-b.sech-ord.netarch.akamai.com -    3 |   95 |   93 |   14 |   87 |  275 |   14 |
|a72-52-1-159.deploy.static.akamaitechnologies.com -    3 |   95 |   93 |   14 |   88 |  275 |   14 |
|ae121.access-a.sech-ord.netarch.akamai.com -   43 |   38 |   22 |   14 |   14 |   14 |   14 |
|                          93.191.172.182 -    0 |  103 |  103 |   13 |   14 |   15 |   14 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   21 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I think at this point 200 ping while in game is probably showing that there is something backend is causing your servers network to have higher latency than usual.

I just wanted to make you all aware of this network issue. Hopefully this helps in future proofing this game.

MJallday

looks like its an an akamai problem rather than a ZoS problem - which is hardly surprising - its akamai

they should have been ditched moons ago

malistorr

I've been having unusual performance issues on Xbox NA even though I'm hardwired into half-gig fiber on my side. There are gaps of 1-3 seconds when fighting in dungeons etc. that don't usually happen but have been occurring for the past couple weeks.

ZOS_Bill

If these latency issues continue, please see our FAQ linked below.

Latency / Lag - Technical Support - The Elder Scrolls Online