Wrong code from GameStop. What do I do?

Ompapamowmow · March 2014

I preordered physical imperial edition from gamestop.com on February 7th. It was only last week that I got my code. I had to call and get it myself. Anyway, long story short, error 103, check my account and I have a 3 day key. I am pretty sure GS doesn't charge until they ship but the "cancel order" option is no longer available on the order. If I am paying $120, I would like to play tonight. I would like to just buy the digital version right now and jump right in but I can't if I am going to get charged for the physical version as well when they ship it on the 4th. Any advice? I am going to try GS customer support, but considering it took them 45 days to give my the wrong pre order code, I am already considering that a failure. Can I just call the bank and tell them that I don't authorize any payment from Gamestop? I actually think I might have paid with paypal..... What do I do then? Sigh.... It was supposed to be a good day.

Icy · March 2014

I believe PayPal has a stop payment option. Can you go to a local store and aske for the right code?

AnitIam · March 2014

I had the same issue. Log a consumer complaint with the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0341-file-complaint-ftc

GameStop and ZOS did not make the terms clear and it needs investigation. So many of us have been ignored by both entities.

Ojustaboo · March 2014

Zenimax made it perfectly clear what editions had what early access, how many more threads are you going to paste that same response in.

If retailers don't do what they were supposed to do, complain about them.