Can't log in after every update for 40-60 min

Athan1

Hi there. I've posted about my issue numerous times on the bugs section but never got a reply. My game fails to load after every patch, this has been happening since the beginning of 2021. After a patch is installed and applied I am stuck in infinite loading screens for about 40-60 min, unable to get past the log in button or I just can't make it to the character selection screen. After a loop of 2-4 disconnects due to inactivity, I eventually do manage to connect. After this everything works fine until the next update. This is extremely frustrating and time-consuming, patches are supposed to optimise the game, not lock me out of it. How can I solve this? Have others had similar issues? TYIA

ZOS_Bill

@Athan1

Removing add-ons can often help with loading issues in ESO.

To fully remove your add-ons, do the the following in this specific order:

1. Exit the game
2. Navigate to C:\Users\<username>\Documents\Elder Scrolls Online\live in windows explorer
3. Rename Addons to Addons.old
4. Rename SavedVariables to SavedVariables.old
5. Check in-game to see if the if the issues persist.

Athan1

Thanks for your reply, when the next patch rolls I'll deactivate all addons and see if it makes a difference. Cheers.