zone change loading screen - logoff by timeout

Roukoru

A 2nd-4th (zone change | loading screen) in most times ended with logoff by timeout with ESO error code 334. This behaviour started from Vvardenfell event and continues by today.

Roukoru

... or ESO error code 303.

ZOS_Bill

You can find troubleshooting for the login error 334 in the following help article linked below.

ERROR 334 - ERROR CODE - THE ELDER SCROLLS ONLINE

Roukoru

nope.
I have a direct connection to ISP with a static ipv4+ipv6 address. Also, other steps already have been done or useless in my settings.

Roukoru

(on a second thought, those timeouts may be caused by government (RU) fiddling with internet traffic, which already caused some fuss here in Russia)

Roukoru

and as a side note: logoff by timeout (303|334) often followed with access code request on subsequent login.

rolynnthundar

I am getting the same thing, just started with this event, so their troubleshooting steps does nothing. Does not happen all the time, but when I zone it can start and then can't get back into the game for a few hours because it keeps doing it. I have ran the repair option and I can get back in and play for a quite some time before it starts again.

ZOS_Bill

If you have went through the troubleshooting posted in the link above and still have issues getting logged in, please go ahead and open a ticket with customer support.