The Elder Scrolls Online

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3,151,000 Gold Missing

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angellee94
angellee94
Soul Shriven
On February 5, 2017 at approximately 2:00 p.m. EST I deposited auction proceeds totaling slightly more than 3,151,000 gold into the Aesir-Vanir guild bank. My on-person gold balance went to zero and there was no increase in the guild bank balance. I checked every single guild I belong to, thinking that perhaps I deposited into the wrong guild. There was no deposit history for me for any guild for that day. My personal bank only had the 40,000+ gold I had deposited before the auction. I submitted a ticket, which too, has disappeared and does not appear in my ticket history, despite getting to the submission confirmation screen. Needless to say, my fellow guildies would like this money that we all worked so hard to raised returned ASAP.
  • DHale
    DHale
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    You will never find it. It is invisible like players in cyrodil. It's there though you can't see it or touch it.
    Sorcerna, proud beta sorc. RIP April 2014 to May 31 2016 DArk Brotherhood. Out of retirement for negates and encases. Sorcerna will be going back into retirement to be my main crafter Fall 2018. Because an 8 k shield is f ing useless. Died because of baddies on the forum. Too much qq too little pew pew. 16 AD 2 DC. 0 EP cause they bad, CP 2300 plus 18 level 50 toons. NA, PC, Grey Host#SORCLIVESMATTER actually they don’t or they wouldn’t keep getting nerfed constantly.
  • gothickaiserub17_ESO
    gothickaiserub17_ESO
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    report it in game, it's a known issue, they have a record of it on there end and will refund it. Submit feedback through the help / customer support option in game.

    I have personally had this issue (smaller gold value) and have had it returned to me by doing so, it may take a few days.
    Edited by gothickaiserub17_ESO on 7 February 2017 19:13
  • angellee94
    angellee94
    Soul Shriven
    I did report it in game, but the ticket is missing despite getting confirmation in game. I guess I will need to report it in game again.
  • baratron
    baratron
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    This has happened twice in the past two months to people depositing into the UESP Guild Bank on PC-NA. Each time, Support have been able to sort it out within 48 hours.
    Guildmaster of the UESP Guild on the North American PC/Mac Server 2200+ CP & also found on the European PC/Mac Server 1700+ CP

    These characters are on both servers:
    Alix de Feu - Breton Templar Healer level 50
    Brings-His-Own-Forest - Argonian Warden Healer level 50
    Hrodulf Bearpaw - Nord Warden Bear Friend & identical twin of Bjornolfr level 50
    Jadisa al-Belkarth - Redguard Arcanist looking for a role

    NA-only characters:
    Martin Draconis - Imperial Sorceror Healer (Aldmeri Dominion) level 50
    Arzhela Petit - Breton Dragonknight Healer (Daggerfall Covenant) level 50
    Bjornolfr Steel-Shaper - Nord Dragonknight Crafter & Not-Much-Damage Dealer (Ebonheart Pact) level 50
    Verandis Bloodraven - Altmer Nightblade Healer & clone of Count Verandis Ravenwatch (Aldmeri Dominion) level 50
    Gethin Oakrun - Bosmer Nightblade Thief & terrible Tank (Ebonheart Pact) level 50
  • TruthSeeker
    TruthSeeker
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    Happened to me today. Different Guild and only 5000 gold, but still an annoying issue. I've raised a ticket.
    I wondered if it was because I used the moneylender in Anvil Outlaws Refuge to deposit the 5000 gold, as I don't think other Outlaws Refuge moneylenders have access to Guild stores or banks?

    Edit: ESO sorted this out for me very quickly and returned the missing 5000 gold to my character. Excellent service. Thanks ESO.
    Edited by TruthSeeker on 13 February 2017 20:47
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