I don't know if anyone had this problem before? Crashes after fully installing from launcher?

Oywn-Lyons

First off its a pain trying to get access to these forums for help, second I don't believe Tech support from ESO can help. I need someone who had this problem personally. After I had fully installed this game (Same thing kept happening back in October of last year. But several refunds later here I am) it keeps crashing on me once I hit the play button. A white crash report shows up, and displayed the following information:


====================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01


[extra]
ProductName = eso
Version = eso.live.2.6.11.1391077
branch = live
client.executablebits = 64
client.mode = startup
client.session_start_timestamp = 2017-01-07T22:40:26.016Z
client.timestamp = 2017-01-07T22:40:26.206Z -frme 0-
cpu.arch = 9
cpu.count = 8
cpu.level = 21
cpu.type = 8664
exe.buildnum = 1391077
exe.opt = release
exe.reltype = public
exe.type = client
mem.system_physical = 16365
os.osbits = 64
os.platform = windows
os.version = 10.0.9200.
ptime = 605
reportfield.ver = 3
version.major = 2
version.patch = 6
version.subpatch = 11

I can also include a report file to help further this.