Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
No crowns, no connect, no support, three months of excuses and "We're aware of the issue..". They're aware, just beware you'll not gonna get a bone here.
Support is terrible for this game. The shady part is they charge a monthly subscription for premium content (I use that term loosely) and still provide zero support....