Crashing to home page

dollar15dn

I've been playing since the game came out and have only recently started getting this problem, in the last 2 hours alone the game has crashed and kicked me back to the home page! Anyone else having this? Know whats causing it?

ZOS_LenaicR

Hi @dollar15dn,

We are sorry to hear about this issue. Do you remember if you were doing something special while playing, like a quest, crafting, where were you...?

Thanks for your patience.

dollar15dn

Hey thanks for the supply, it happened when i exited menus mostly but also while entering/leaving buildings! It just happened again when using the blacksmith forge

ZOS_LenaicR

Clearing the Xbox One's blu-ray cache could help with your issue.
Could you please try these steps and then reply back?

dollar15dn

Right done that i'll let you know if it happens again

dollar15dn

No still doing it guys

Hawk269

ZOS_LenaicR wrote: »

Hi @dollar15dn,

We are sorry to hear about this issue. Do you remember if you were doing something special while playing, like a quest, crafting, where were you...?

Thanks for your patience.

It happened to me as well last night twice. Both times I was going through my inventory depositing items into my bank. I was doing this rather quickly as well if that helps.

My wife also had a crash last night, we had just finished completing a dolem event and all of sudden it crashed to the dashboard. We had cleared the enemies and were just chatting and boom it kicked her to the dashboard.

ZOS_LenaicR

We have created a ticket with these information to both of you.
Thanks for your patience.

surlytroll

This has started happening to me too. Once I was selling at the guild store, 4 times exiting or entering a building, 2 times just deposited intense into the bank. It is getting very annoying.

shovelhead67

Had it happen to me since latest xbox one patch. .Just goes straight to dashboard in an instant.Happens at various points in game. Ex. Just running around,crafting, pvp,pve questing,riding horse.
can't really recall of it doing on one particular situation.

Lord_Tonjin

It does it randomly for no reason. You could play 10 minutes or 6 hours. It also seems to do it more often in cyrodiil.

Willy8257

This has been happening to me alot lately probably within the last 3 days or so. Just today my game has crashed 3 times in the past hour

teaguewh

It's happening to me also, about every 15 minutes.