WarMasterCyp wrote: »@ZOS_JessicaFolsom I haven't gotten the crates yet I sent a ticket but it looks like its thrown in a trash can or something
so much for support.
I'm not going to have a meltdown, what I will say is that I've been playing since ps4 launch. and after all this time I am finally getting a bit salty about all this. I would love to have a real conversation with the ESO dev team, as I am a software developer myself. What gives with the non stop issues? it took weeks to fix bloodroot forge. many bugs and issues are still not resolved (such as hel ra). I still have yet to get my crates despite it being 22 hours since I got the email. oh and when my ps4 broke for the second time and I made the jump to PC I emailed zenimax and asked them if I could have just 1 little mount back as I was losing everything I ever purchased and they told me no, you can not even have just 1 mount. so lets summarize, as a customer/user of the game I can honestly say I firmly believe I am nothing but a dollar sign. I've been waiting patiently for these crates and after sleeping on the issue I find myself asking if I should even bother to renew my membership because i'm sure the next month will be just as full of let downs and ignored customer wishes. I love the game but the customer service needs a serious overhaul, and should not be so difficult to speak to. any ticket I submit gets an automated reply. at what point am I entitled to real human interaction with zenimax?
ZOS_JessicaFolsom wrote: »Hi everyone,
The Ouroboros Crown Crate process is still plugging along, delivering crates to those who qualified during the BE3 Showcase livestream. We'll let you know when it's complete.
As of right now, all notification emails and Ice Wolf mounts have been delivered. If you met the requirements below and did not receive either, we ask that you please submit a Support ticket.
In order to qualify for the BE3 Showcase ESO Twitch Drops, you must have met the following criteria:
- Be an ESO player on PC/Mac
- Linked your ESO and Twitch accounts before or during the stream
- Logged into their linked Twitch account during the stream
- Watched the stream on the Bethesda Twitch channel
If you have received the Ice Wolf mount but not the crates, there is a very good chance your crates just haven't been delivered yet. If you still don't see them after we message that the crate delivery process has completed, you may also submit a Support ticket. (Please don't do so before then!)
DuskMarine wrote: »you going to check out the posts of people having issues with your game is constantly doing forever loading screens and other mess ups yet or are yall gonna just keep ignoring it??...........................
ZOS_JessicaFolsom wrote: »DuskMarine wrote: »you going to check out the posts of people having issues with your game is constantly doing forever loading screens and other mess ups yet or are yall gonna just keep ignoring it??...........................
Heya @DuskMarine - We don't ignore issues, so no.
Are you referring to the various performance-related issues on console since the launch of Summerset and Update 18? If so, we posted in another thread - specifically about performance issues in PvP situations on console - to say that we are aware and have some improvements coming in next week's console incremental patch.
DaveMoeDee wrote: »Merenwen_812 wrote: »crate 1 crown mimic stone -crown lethal poison x25 - tri-resto potions x5 - crown lethal poison x25
crate 2 crown mimic stone -crown lethal poison x25 - tri-resto potions x5 -crown mimic stone
crate 3 crown mimic stone -crown lethal poison x25 - tri-resto potions x5 - tri-resto potions x5
crate 4 crown mimic stone -crown lethal poison x25 -gold coast trapping poison x50 -crown mimic stone
crate 5 crown mimic stone -survivor elixir x10 - tri-resto potions x5 - gold coast enfeebling poison x50
so got like 25 gems converted all but the mimic stones
I'm jealous. I only got 21 gems.