ZOS_GinaBruno wrote: »Thanks all. We're actively investigating these issues, and will let you know if we need additional information.
I was getting 14k pings in certain zones along with everyone else.
I cannot log into certain characters. Same for other players.
[img]http://i.imgur.com/Cr4g7G9.jpg[/img]
I was getting 14k pings in certain zones along with everyone else.
I cannot log into certain characters. Same for other players.
I kept trying to figure out what the hell 58tMq meant. Felt really out of the gamer lingo loop. Turns out you just linked your image incorrectly. Can't link to the gallery with IMG tags. Gotta do the one with the extension, like so:[img]http://i.imgur.com/Cr4g7G9.jpg[/img]
Amsel_McKay wrote: »ZOS_GinaBruno wrote: »Thanks all. We're actively investigating these issues, and will let you know if we need additional information.
Does anyone at ZoS play the game? I mean it started last night... and its crazy this morning. I dont understand how a person who plays the game cant see all the issues we have been having since beta.
Sorry to rant, but REALLY? Since you guys lost all my bank contents twice a week after launch to now I just dont understand how you guys handle issues in this game... "send a support ticket" is the common response.
I was getting 14k pings in certain zones along with everyone else.
I cannot log into certain characters. Same for other players.
I kept trying to figure out what the hell 58tMq meant. Felt really out of the gamer lingo loop. Turns out you just linked your image incorrectly. Can't link to the gallery with IMG tags. Gotta do the one with the extension, like so:[img]http://i.imgur.com/Cr4g7G9.jpg[/img]
Thanks but I actually did link it that way. Just another thing not working properly.
[img]http://imgur.com/a/58tMq[/img]
ZOS_GinaBruno wrote: »Amsel_McKay wrote: »ZOS_GinaBruno wrote: »Thanks all. We're actively investigating these issues, and will let you know if we need additional information.
Does anyone at ZoS play the game? I mean it started last night... and its crazy this morning. I dont understand how a person who plays the game cant see all the issues we have been having since beta.
Sorry to rant, but REALLY? Since you guys lost all my bank contents twice a week after launch to now I just dont understand how you guys handle issues in this game... "send a support ticket" is the common response.
Yes, we do, and we also noticed the issue last night. As far as requesting that you submit a ticket (which we encourage everyone to do if you haven't already), each ticket gives us a dump of information that we use to triage the issue at hand, which helps us fix it faster.
We know this is frustrating, but please know we're working hard to make sure this gets addressed.
Amsel_McKay wrote: »
"we also noticed the issue last night" Have you tried turning the server off then turning it back on...
ZOS_GinaBruno wrote: »Amsel_McKay wrote: »ZOS_GinaBruno wrote: »Thanks all. We're actively investigating these issues, and will let you know if we need additional information.
Does anyone at ZoS play the game? I mean it started last night... and its crazy this morning. I dont understand how a person who plays the game cant see all the issues we have been having since beta.
Sorry to rant, but REALLY? Since you guys lost all my bank contents twice a week after launch to now I just dont understand how you guys handle issues in this game... "send a support ticket" is the common response.
Yes, we do, and we also noticed the issue last night. As far as requesting that you submit a ticket (which we encourage everyone to do if you haven't already), each ticket gives us a dump of information that we use to triage the issue at hand, which helps us fix it faster.
We know this is frustrating, but please know we're working hard to make sure this gets addressed.