I'm trying to play ESO and and got this massage: Internal error... Abort: Pointer is NULL (..\cef\clienthandler.c/648). I can download en patch the game(only with the installer) but nothing els. I can play ESO on my computer just fine, but that is a giant beast of a computer so I thought to play ESO in my good laptop.
For those getting the error "ABORT: Pointer is NULL (..\cef\clienthandler.c/648)"
Came up with a solution that worked for me. I already tried running as administrator and un-checking “Automatically detect proxy settings.” - neither worked
1. Disable antivirus software (I was using AVG. Right click in the system tray, "Temporarily disable AVG protection," select 10 minutes.
2. Disable windows firewall. Control panel -- system and security -- Windows firewall. Select turn windows firewall on or off Tab.
NExt, For both private AND public network settings, select turn off windows firewall (Not recommended)
After this I clicked the launcher up and it immediately patched. Once my game was updated to the correct version, I was then able to launch from the .exe file in program files without using the launcher.
I recommend immediately turning your firewall and antivirus back on, and doing a scan afterward. A better solution would be to allow ESO to bypass your firewall and antivirus.
Hopes this helps someone. It was really frustrating for me to go through.
Running as administrator? Turning off firewall and antivirus? This is not 1995. Having to do this just to play a game is preposterous, and it is potentially harmful to your system. Use caution and be aware of what you are doing.
I've solved the problem by granting write permissions to my user for "c:\Program Files (x86)\Zenimax Online" directory.
As I saw, Launcher were unable to write logs to that directory as a minimum.
It's not good idea to write any data to system directory such as "c:\Program Files (x86)\Zenimax Online". The good location for this is the user profile directory.