Support e-mailed me back claiming my account has not been subscribed for 180 days yet.
Have been actively playing continually since Early Access. Have not been banned or otherwise gone inactive in the entirety of that time frame.
Not clear on how any other player who has received a pet has somehow been active "longer" than my account.
Figure that somehow having used Game Time Cards instead of a Credit Card has me screwed over for the time being. It would not be my first time experiencing this sort of discrimination from a gaming company for using prepaid methods rather than Credit Card.
Hope they sort out the issues with their tracking system soon. It is quite discouraging to see.
@dwemer_paleologist hope you are having more luck on your side of the issue. Figure you are probably pretty excited to get your pet, guessing by your forum name.
@dwemer_paleologist hope you are having more luck on your side of the issue. Figure you are probably pretty excited to get your pet, guessing by your forum name.
hammer_fella wrote: »I don't usually care for the pets at all (my mudcrab, dwemer spider, and wraith all collect dust), but I actually think this one is pretty cool. I like how he periodically changes from being in sphere mode to transforming. Childish delight, I know, but I'm oddly pleased nonetheless. And unlike the wraith I don't see a million of them everywhere, so that's a plus.
dwemer_paleologist wrote: »well i guess i have to submit a ticket then.
it is now midnight and the end of november `18, 2014
Everybody who pre-ordered, had early access and ended up with free game time would be in that boat then right? Anyways I haven't gotten mine either and even with the free game time my first sub payment was like May 13 so I still should have gotten it. Oh well.ers101284b14_ESO wrote: »dwemer_paleologist wrote: »well i guess i have to submit a ticket then.
it is now midnight and the end of november `18, 2014
If you got the free game time at launch when stuff was jacked you may not get it until December.
Everybody who pre-ordered, had early access and ended up with free game time would be in that boat then right? Anyways I haven't gotten mine either and even with the free game time my first sub payment was like May 13 so I still should have gotten it. Oh well.ers101284b14_ESO wrote: »dwemer_paleologist wrote: »well i guess i have to submit a ticket then.
it is now midnight and the end of november `18, 2014
If you got the free game time at launch when stuff was jacked you may not get it until December.
Ahh, thank you @ers101284b14_ESO. Makes perfect sense while making no sense to me then. This company never ceases to amaze me.
bellanca6561n wrote: »But now what? I looked for the normal commands for pets...follow me, guard me, kill, that sort of thing. Couldn't find a way to tell it to do anything. It just sort of sat there, occasionally expanding into something resembling a robot.
Tried clicking on it....oops...sword flying now...tried right clicking on it...oh, that's block. Hit Y which is supposed to be the pet command key. Uh....no.
Damn, I can't argue with it!Supernico wrote:p.s. your eligibility criteria sucks
...After looking into it, it appears you will be eligible around 11-29-14 for the next round of loyalty pets to released in December. ...
ZOS_JessicaFolsom wrote: »For those of you on the North American megaserver who have not yet received your Dwemer Sphere, please first check to see if you meet the eligibility criteria:
- You currently have an active subscription (and are not currently banned)
- You have been subscribed for 180 days, non-consecutive, as of 11/7 (this does not count the free 30 days or any compensatory time
If you believe you are eligible and have not yet gotten your Dwemer Sphere, please contact our support team so we may assist you.
randolphbenoit wrote: »ZOS_JessicaFolsom wrote: »For those of you on the North American megaserver who have not yet received your Dwemer Sphere, please first check to see if you meet the eligibility criteria:
- You currently have an active subscription (and are not currently banned)
- You have been subscribed for 180 days, non-consecutive, as of 11/7 (this does not count the free 30 days or any compensatory time
If you believe you are eligible and have not yet gotten your Dwemer Sphere, please contact our support team so we may assist you.
I have been playing non-stop since beta. Had subscription from very beginning, non-stop. My neighbor started same as me got his sphere. We both got last pet same time. So why I got nothing this time?
bellanca6561n wrote: »But now what? I looked for the normal commands for pets...follow me, guard me, kill, that sort of thing. Couldn't find a way to tell it to do anything. It just sort of sat there, occasionally expanding into something resembling a robot.
Tried clicking on it....oops...sword flying now...tried right clicking on it...oh, that's block. Hit Y which is supposed to be the pet command key. Uh....no.
It's a vanity pet, not a summons or a follower.
The key word being vanity - it serves no useful purpose other than to look at. It follows you round doing nothing, which is what the term Vanity Pet means. The same as every other vanity pet in the game (I now have 7 - monkey, mudcrab, scuttler, bristleback piglet, dwemer spider (from Razzak's dungeon), wraith, and dwemer centurion sphere).
They are just vanity items - fluff - they don't help you out in fights or anything, and you can't command them.
ZOS_TristanK wrote: »For those of you who have yet to receive the six month loyalty reward, we wanted to provide a bit of clarification. Those who were subscribed for 180 days (not including any complimentary time) by November 7th were eligible to get the Dwarven Sphere this month.
Please note that if your six months of game time was not accrued by November 7th, then you will be on a future list of reward distribution. We'll be sending out the next wave of loyalty rewards in December.
A good way to determine if you were eligible for this wave of rewards or not is to check when you received your High Hrothgar Wraith. If you received the Wraith on September 30th and have had an active subscription since, you'll qualify for next month's wave of rewards.
ZOS_TristanK wrote: »For those of you who have yet to receive the six month loyalty reward, we wanted to provide a bit of clarification. Those who were subscribed for 180 days (not including any complimentary time) by November 7th were eligible to get the Dwarven Sphere this month.
Please note that if your six months of game time was not accrued by November 7th, then you will be on a future list of reward distribution. We'll be sending out the next wave of loyalty rewards in December.
A good way to determine if you were eligible for this wave of rewards or not is to check when you received your High Hrothgar Wraith. If you received the Wraith on September 30th and have had an active subscription since, you'll qualify for next month's wave of rewards.
ZOS_TristanK wrote: »For those of you who have yet to receive the six month loyalty reward, we wanted to provide a bit of clarification. Those who were subscribed for 180 days (not including any complimentary time) by November 7th were eligible to get the Dwarven Sphere this month.
Please note that if your six months of game time was not accrued by November 7th, then you will be on a future list of reward distribution. We'll be sending out the next wave of loyalty rewards in December.
A good way to determine if you were eligible for this wave of rewards or not is to check when you received your High Hrothgar Wraith. If you received the Wraith on September 30th and have had an active subscription since, you'll qualify for next month's wave of rewards.
ZOS_AmeliaR wrote: »We'll be sending out the High Hrothgar Wraith pets next week.jpredwards10b16_ESO wrote: »I haven't got mine in the mail yet, and wondered if any of you had maybe got it? I would have thought that we would have got this with update 4, however I would like some confirmation from ZOS as to when we can expect this.
ZOS_AmeliaR wrote: »*double-checks calendar* Sweet, we still have time!FearlessAce wrote: »*looks at calendar. looks at in-game mail*
2.5 business days left in September.
Sorry, guys. We weren’t able to deliver the ice wraith pets this week as we’d told you we would earlier in this thread. We’ll update everyone as soon as we know when you can expect them.
ZOS_MichelleA wrote: »Hi there, everyone. Get your mittens ready, because the High Hrothgar Wraiths are coming! We have begun to send them out to players who qualify for them.
ZOS_TristanK wrote: »For those of you who have yet to receive the six month loyalty reward, we wanted to provide a bit of clarification. Those who were subscribed for 180 days (not including any complimentary time) by November 7th were eligible to get the Dwarven Sphere this month.
Please note that if your six months of game time was not accrued by November 7th, then you will be on a future list of reward distribution. We'll be sending out the next wave of loyalty rewards in December.
A good way to determine if you were eligible for this wave of rewards or not is to check when you received your High Hrothgar Wraith. If you received the Wraith on September 30th and have had an active subscription since, you'll qualify for next month's wave of rewards.
Thought that everyone who received the first wave of High Hrogthgar Wraith pets received them on September 30th.
On September 19th a representative posted:ZOS_AmeliaR wrote: »We'll be sending out the High Hrothgar Wraith pets next week.jpredwards10b16_ESO wrote: »I haven't got mine in the mail yet, and wondered if any of you had maybe got it? I would have thought that we would have got this with update 4, however I would like some confirmation from ZOS as to when we can expect this.
A week later, on September 26th, a post went up stating:ZOS_AmeliaR wrote: »*double-checks calendar* Sweet, we still have time!FearlessAce wrote: »*looks at calendar. looks at in-game mail*
2.5 business days left in September.
Sorry, guys. We weren’t able to deliver the ice wraith pets this week as we’d told you we would earlier in this thread. We’ll update everyone as soon as we know when you can expect them.
On September 30th a post regarding a formalized release of the pets was made:ZOS_MichelleA wrote: »Hi there, everyone. Get your mittens ready, because the High Hrothgar Wraiths are coming! We have begun to send them out to players who qualify for them.
All posts were in this thread: http://forums.elderscrollsonline.com/discussion/132568/where-is-the-ice-wraith-pet/p1
If September 30th was not the first wave of Wraith pets, when was?
Feel like I missed something in the whole Ice Wraith thing now.
dwemer_paleologist wrote: »ZOS_TristanK wrote: »For those of you who have yet to receive the six month loyalty reward, we wanted to provide a bit of clarification. Those who were subscribed for 180 days (not including any complimentary time) by November 7th were eligible to get the Dwarven Sphere this month.
Please note that if your six months of game time was not accrued by November 7th, then you will be on a future list of reward distribution. We'll be sending out the next wave of loyalty rewards in December.
A good way to determine if you were eligible for this wave of rewards or not is to check when you received your High Hrothgar Wraith. If you received the Wraith on September 30th and have had an active subscription since, you'll qualify for next month's wave of rewards.
Thought that everyone who received the first wave of High Hrogthgar Wraith pets received them on September 30th.
On September 19th a representative posted:ZOS_AmeliaR wrote: »We'll be sending out the High Hrothgar Wraith pets next week.jpredwards10b16_ESO wrote: »I haven't got mine in the mail yet, and wondered if any of you had maybe got it? I would have thought that we would have got this with update 4, however I would like some confirmation from ZOS as to when we can expect this.
A week later, on September 26th, a post went up stating:ZOS_AmeliaR wrote: »*double-checks calendar* Sweet, we still have time!FearlessAce wrote: »*looks at calendar. looks at in-game mail*
2.5 business days left in September.
Sorry, guys. We weren’t able to deliver the ice wraith pets this week as we’d told you we would earlier in this thread. We’ll update everyone as soon as we know when you can expect them.
On September 30th a post regarding a formalized release of the pets was made:ZOS_MichelleA wrote: »Hi there, everyone. Get your mittens ready, because the High Hrothgar Wraiths are coming! We have begun to send them out to players who qualify for them.
All posts were in this thread: http://forums.elderscrollsonline.com/discussion/132568/where-is-the-ice-wraith-pet/p1
If September 30th was not the first wave of Wraith pets, when was?
Feel like I missed something in the whole Ice Wraith thing now.
thank you for this, i will use this in the email i was sent.