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Graphics issue

ExeTrooper
ExeTrooper
Soul Shriven
I have this problem, I used to see the game like in picture one, and still does that way in the menu, but after doing the Hectahame/Moonhenge quests, I get stuck with the graphics of picture two. No matter is it is day or night in game, it always look like that, is quite anoying to my eyes. I have trying to reinstall the game but it doesn't work. How can I see the game as picture one?
1.jpg 922.4K
2.jpg 837.6K
  • ExeTrooper
    ExeTrooper
    Soul Shriven
    is anyone of Zenimx employees realy work to help the people who bought their game?
  • deathly809_ESO
    deathly809_ESO
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    I am confused, you are saying it looks blue?
  • Socratic
    Socratic
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    Twilight zone :)
  • Glurin
    Glurin
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    I had a similar problem. Got stuck in the "shadow realm" or whatever after doing a couple of those quests in Greenshade. Nothing I tried fixed it, so I just tried to ignore it kept going. The plan was to see what happened if I went ahead and completed the quest chain.

    It fixed itself when I happened to be in the area when someone killed the quest NPC. I didn't do anything. I just happened to be chopping wood near that location. :confused:
    "He who fights with monsters should look to it that he himself does not become a monster...when you gaze long into the abyss the abyss also gazes into you..."
  • deathly809_ESO
    deathly809_ESO
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    So, it might just be part of the quest. What happens if you abandon the quest?
  • ExeTrooper
    ExeTrooper
    Soul Shriven
    New pictures, picture 5 is with a new caracther, is the way I should see the game. Picture 4 is how I see the game all the time. Like Glurin said I get stuck in the shadow realm but wasn't enable to go back to "normal view", this happne after I finish this quest chain, killed Prince. I have tried to return there in order to see if anything happens, but acomplished nothing
    5.jpg 704.4K
    4.jpg 649.9K
  • Glurin
    Glurin
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    So, it might just be part of the quest. What happens if you abandon the quest?

    Oh it's definitely part of the quest, but the way it behaves is as if a flag doesn't get reset when you finish the parts that alter your view. (There are several times during the chain you are supposed to enter this shadow world by the way.) As far as I can tell, it's supposed to reset after you kill the NPC objective. Sometimes it doesn't and you're stuck with the blue filter on the world.

    In my case, I had already killed that particular NPC in that area for the quest. My view didn't reset until after someone else did it while I just happened to be nearby.
    "He who fights with monsters should look to it that he himself does not become a monster...when you gaze long into the abyss the abyss also gazes into you..."
  • ExeTrooper
    ExeTrooper
    Soul Shriven
    So, after getting no help whatsoever here and little but not helpful help from e-mail support, the game finally go back to normal!! F I N A L L Y!!! by itself actually, I was farming wood in Greenshade and aproaching Marbruk the game fix itself, don't know why and it is actually weird since I have been before plenty of time in the city after getting this issue
    6.jpg 633.8K
    7.jpg 671.7K
  • Amaury
    Amaury
    I have the same problen and I haven't been able to solve that :S
  • ExeTrooper
    ExeTrooper
    Soul Shriven
    I wish I could help you Amaury, but the ame fixed itself. I didn't anything special to do it, I was approaching Marbruk fomr the norht and it everything go back to normal
  • Skeletun
    Skeletun
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    I have the exact same problem (started today) and it appears to have happened during the same quest line you spoke of. I logged into another character and the colors are normal, but with my main character this problem is persistent. I've /reloadui, relogged and went to a different map with no success. This is what I'm playing with now. =( <img src="https://us.v-cdn.net/5020507/uploads/FileUpload/b7/b1f4167ab71765d5c2f0a812634eff.bmp&quot; />
  • Skeletun
    Skeletun
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    My issue was resolved. I'm posting the response from ZoS in hopes that it can help others.

    "We are very sorry that your visuals are stuck in the shadow realm. Let's see what we can do to get this fixed up for you.
    Please see if the following steps resolve the issue:

    Close the game and the launcher.
    Go to C:\Users\[User.Name]\Documents\Elder Scrolls Online\live.
    Open the UserSettings.txt file.
    Change the line SET COLOR_CORRECTION "1" to SET COLOR_CORRECTION "0".
    Save and close the file.
    Restart the game.

    I hope that helps, but if it doesn't or if you have any questions, please contact us so we can do our best to get this sorted out for you. "

    Good Luck.
  • ExeTrooper
    ExeTrooper
    Soul Shriven
    You got a very helpful e-mail, to me they only said that will pass the problem to the people in charge of UI problem. Once they said there was no problem, that it was day/night cycle. Good that it solved the problem for you
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